Table of contents
Benchmarking business processes in software production: A case study
Megan Seen, Nicholas Beaumont, Christine MinginsOrganisations constantly seek improvement of organisational practices or market positions by implementing improvement programs and quality initiatives such as ISO certification…
An evolutionary approach to benchmarking
P. Fernandez, I.P. McCarthy, T. Rakotobe‐JoelIntroduces a framework for benchmarking organisations – “evolutionary benchmarking”. Discusses the concept and operation of the framework, along with its proposed advantages in…
A framework for benchmarking the value management process
Patrick Sik‐wah Fong, Qiping Shen, Eddie W.L. ChengAims at developing an analytical framework for benchmarking value management. After a review of the extant literature on value management, identifies several critical success…
Benchmarking the benefits and barriers of application integration
Marinos Themistocleous, Zahir IraniDuring the last three decades, a number of autonomous and, in many cases, heterogeneous systems have been evolved in organisations which cause integration problems and increase…
Fragmenting the function‐process interface: The role of process benchmarking
Rodney McAdamBusiness functions and business processes are two constructs that have emerged as key elements of the Reengineering and Benchmarking discourses. Historically there has been an…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran