Benchmarking: An International Journal: Volume 8 Issue 5

Benchmarking for information systems management using issues framework studies: content and methodology

Nansi Shi, David Bennett

As a means of benchmarking their position and assisting with anticipating an uncertain future, the identification of critical information systems (IS) management issues frameworks…

Development of an intelligent decision support system for benchmarking assessment of business partners

H.C.W. Lau, W.B. Lee, Peter K.H. Lau

In today’s competitive industrial environment, it is essential that companies are able to focus on their core activities and collaborate with business partners to achieve the…

Process integration for competitive success: Benchmarking barriers and bridges

Stanley E. Fawcett, M. Bixby Cooper

Managers at leading companies recognize that the key to competitive success is to meet the real needs of customers better than the competition. These companies have adopted…

Benchmarking the safety climates of employees and contractors working within a partnership arrangement: A case study in the offshore oil industry

Colin W. Fuller, Luise H. Vassie

Partnership arrangements in industry have increased in interest because of the perceived business benefits that these alliances can bring to organisations. However, it has been…

The development of a benchmarking and performance improvement resource

Steve Welch, Robin Mann

Describes the aims, reasons for development, key features, and uniqueness of an online benchmarking and performance improvement resource. The paper begins by describing the…

Editorial

A. Gunasekaran

A note from the publisher

Internet editorial

Ronald E. McGaughey