Business Process Management Journal: Volume 11 Issue 1

Enterprise information systems: technology first or process first?

Mohammed Arif, Dennis Kulonda, Jim Jones, Michael Proctor

Enterprise resource planning (ERP), a technological approach for enterprise information systems, has many recorded case examples of lengthy and expensive implementations reported…

Business process design: flexible modelling with multiple levels of detail

Lynne P. Baldwin, Tillal Eldabi, Ray J. Paul

Most manufacturing processes tend to involve more than one level of detail at the design phase. These often consist of a higher level that represents the building‐blocks of the…

Developing and evaluating a methodology for business process improvement

Sola Adesola, Tim Baines

There appears to be an ever‐insatiable demand from markets for organisations to improve their products and services. To meet this, there is a need to provide business process…

Assessing the learning experience in a business process re‐engineering (BPR) course at the University of Bahrain

Minwir Al‐Shammari

The main purpose of the study was to assess students' perceptions of cognitive, affective, and interactive benefits in a business process re‐engineering (BPR) course using five…

Building an enterprise process view using cognitive mapping

Kevin McCormack, Nancy Rauseo

This article offers an approach to building a high‐level business process view of the enterprise, based on cognitive mapping techniques and the principles of modularity.

Determining the ERP package‐selecting criteria: The case of Turkish manufacturing companies

Birdoğan Baki, Kemal Çakar

To determine what criteria are used in enterprise resource planning (ERP) selection process and what criteria are the most important for firms.

Improving processes in a small health‐care network: A value‐mapping case study

Kimberlee D. Snyder, Patrick Paulson, Patrick McGrath

This paper focuses on the process mapping of two medical clinics and the events presently under‐way to design, implement, and maintain an integrated information system with two…

Emerald structured abstracts have arrived!

European and Mediterranean Conference on Information Systems

Business process orientation: a way of thinking or a way of working?

Ilia Bider