Business Process Management Journal: Volume 16 Issue 5

Simulation for emergency care process reengineering in hospitals

Sung J. Shim, Arun Kumar

Using computer simulation, this paper seeks to model the emergency care process in a hospital and evaluate the effects of some proposed changes to improve patient wait times in…

A heuristic method for detecting problems in business process models

Volker Gruhn, Ralf Laue

The purpose of this paper is to present a new heuristic approach for finding errors and possible improvements in business process models.

Performance effects of information systems integration:: A system dynamics study in a media firm

Nicholas C. Georgantzas, Evangelos G. Katsamakas

The purpose of this paper is to understand the relationship between information systems (IS) integration and business performance in the context of the ad traffic system of a…

Developing a multi‐agent system of a crisis response organization

Rafael A. Gonzalez

The purpose of this paper is to present the development of a multi‐agent system (MAS) used to simulate a crisis response organization.

Sustainable enterprise modelling and simulation in a warehousing context

Kah‐Shien Tan, M. Daud Ahmed, David Sundaram

The paper seeks to propose the concept of sustainable enterprise simulation models. The social, environmental and economic models are developed and simulated using iThink in the…

Enterprise modeling and simulation

Joseph Barjis, Alexander Verbraeck