Table of contents
Using BPM governance to align systems and practice
Gaby Doebeli, Ron Fisher, Rod Gapp, Louis SanzogniThe purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting…
A structured evaluation of business process improvement approaches
Gregor ZellnerThe purpose of this paper is to provide a structured overview of so‐called business process improvement (BPI) approaches and their contribution to the actual act of improving…
A critical analysis of supply chain management content in empirical research
Gunjan Soni, Rambabu KodaliThe purpose of this paper is to carry out a critical assessment of empirical research content in supply chain management (SCM). The assessment involved 569 empirical research…
Process orientation: conceptualization and measurement
Markus Kohlbacher, Stefan GruenwaldAttention to processes has increased, as thousands of firms have adopted the process view of their organization. Process orientation (PO) means focusing on business processes…
Process selection in re‐engineering by measuring degree of change
Payam Hanafizadeh, Elmira OsouliThe purpose of this paper is to present a model in order to select the most appropriate process for business process reengineering (BPR) through evaluation of the degree of change.
Stakeholder perspective on internal marketing communication: An ERP implementation case study
Sherry FinneyCommunication strategy during the management of change has been one success factor widely cited in the literature. However, despite its recognition within the enterprise resource…
Competitive intelligence: a research model tested on Portuguese firms
Mário Franco, André Magrinho, Joaquim Ramos SilvaThe aim of this paper is to evaluate the practices of economic intelligence used by Portuguese firms and to identify the attributes that may increase the probability of their…
Culture in business process management: a literature review
Jan vom Brocke, Theresa SinnlBusiness process management (BPM) is a management approach that developed with a strong focus on the adoption of information technology (IT). However, there is a growing awareness…
ISSN:
1463-7154Renamed from:
Business Process Re-engineering & Management JournalOnline date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Majed Al-Mashari