Business Process Management Journal: Volume 25 Issue 7

Subject:

Table of contents

Evaluating the individual and organizational impact of enterprise content management systems

Andrea Harr, Jan vom Brocke, Nils Urbach

The purpose of this paper is to gain a deeper comprehension of the nature of enterprise content management systems (ECMS) success by exploring factors that are important in the…

1348

The potential of IoT in redesigning the bank branch protection system: An Italian case study

Salvatore Ammirato, Francesco Sofo, Alberto Michele Felicetti, Cinzia Raso

Most recent developments in the Internet of Things (IoT) technologies can boost the efficacy of business process management (BPM) to improve process performance. The purpose of…

1150

Knowledge management strategy: an organisational development approach

Made Andriani, T.M.A. Ari Samadhi, Joko Siswanto, Kadarsah Suryadi

The purpose of this paper is to formulate a knowledge management strategy model that aligns with the organisational growth stage and the characteristics of the business processes…

3364

Directions for future research on the integration of SOA, BPM, and BRM

Marcus Fischer, Florian Imgrund, Christian Janiesch, Axel Winkelmann

Digital transformation has been changing the economic environment of enterprises in recent years. To remain competitive, they rely on an extensible software architecture, flexible…

Lean business models change process in digital entrepreneurship

Raffaello Balocco, Angelo Cavallo, Antonio Ghezzi, Jasmina Berbegal-Mirabent

Business model change (BMC) is a process new ventures are frequently involved in, especially in dynamic environments like the digital industry: copying with it is a key issue for…

3694

The thinking process of the theory of constraints applied to public healthcare

Jéssica Mariela Bauer, Andrea Vargas, Miguel Afonso Sellitto, Mariane Cásseres Souza, Guilherme Luís Vaccaro

The purpose of this paper is to present an approach based on the thinking process of the theory of constraints (TP–TOC) to support decision-makers, managers and professionals of…

2041

Resistance to change in BPM implementation

Veridiana Rotondaro Pereira, Antonio Cesar Amaru Maximiano, Diógenes de Souza Bido

The purpose of this paper is to investigate individuals’ attitudes toward organizational change, considering each phase of a business process management (BPM) implementation and…

2694

Absorptive capacity as a confounder of the process of supply chain integration

Jorge Tarifa-Fernández, Jerónimo de-Burgos-Jimenez, José Cespedes-Lorente

The purpose of this paper is to explore and advance on existing knowledge regarding supply chain integration (SCI) and absorptive capacity (AC). On the one hand, new elements…

Big Data and blockchain supported conceptual model for enhanced healthcare coverage: The Indian context

Devendra Dhagarra, Mohit Goswami, P.R.S. Sarma, Abhijit Choudhury

Significant advances have been made in the field of healthcare service delivery across the world; however, health coverage particular for the poor and disadvantaged still remains…

1628

E-university delivery model: handling the evaluation process

Rasha Ismail, Fadi Safieddine, Ashraf Jaradat

The setting up of e-university has been slow-going. Much of e-university slow progress has been attributed to poor business models, branding, disruptive technologies, lack of…

4149

A performance measurement system for change initiatives: An action research study from design to evaluation

Dag Naslund, Andreas Norrman

The purpose of this paper is to develop, implement, test and further enhance a framework for measuring organizational change initiatives.

11199

Effect of supply-chain resilience on firm performance and competitive advantage: A study of the Sri Lankan apparel industry

Nadeesha Abeysekara, Haijun Wang, Duminda Kuruppuarachchi

The purpose of this paper is to investigate the extent to which firms in the Sri Lankan apparel industry practice supply-chain-resilience (SCRes) capabilities and examine whether…

4975

Empirical analysis of integration practices among agribusiness firms: Perspective from a developing economy

Michael Kwamega, Dongmei Li, Eugene Abrokwah

The purpose of this paper is to investigate the mediating effect of information sharing (IS) on the link between supply chain integration (SCI) practices (internal, customer and…

Process excellence the key for digitalisation

Felipe Martinez

The new digital era brings several opportunities and challenges that accelerate the need to implement digital solutions in organisations. This speed of change creates many…

5635

The push effect of risks on supply chain performance: service-oriented firms

Huy Truong Quang, Yoshinori Hara

The purpose of this paper is to examine the push effect of risk on supply chain (SC) performance, a new concept in the SC risk body of literature, at service-oriented firms.

A framework for design methods, models and techniques for product and process development: A novel classification to increase their applicability in practices

Karen Scarlette Sanhueza, Christopher Nikulin

The purpose of this paper is to address the emerging need to map knowledge and information with a novel classification, suitable to have a clear and integrated overview of the…

Big data analysis on the business process and management for the store layout and bundling sales

Shu-hsien Liao, Yi-Shan Tasi

In the retailing industry, database is the time and place where a retail transaction is completed. E-business processes are increasingly adopting databases that can obtain…

1549

Lean service system design: a simulation-based VSM case study

Fatih Cavdur, Betul Yagmahan, Ece Oguzcan, Nazli Arslan, Nurbanu Sahan

The purpose of this paper is to present a methodology for using simulation models together with value stream mapping (VSM) for designing lean service systems and illustrate it…

1435

Toward increasing affective commitment in SME strategic networks

Lara Agostini, Anna Nosella, Karen Venturini

To hinder the high failure rate of strategic networks, recently scholars have concentrated on behavioral aspects such as trust, conflict management, resolution and commitment as…

Process improvement capability: a study of the development of practice(s)

Oliver Jones, Jeff Gold, Julia Claxton

The purpose of this paper is to report on a research project, using intervention research (IR), which aims to identify how a higher education institution could develop process…

Business process centric energy modelling

Megashnee Munsamy, Arnesh Telukdarie, Johannes Fresner

Sustainability is an accepted measure of business performance, with reductions in energy demand a commonly practised sustainability initiative by multinational corporations…

Cover of Business Process Management Journal

ISSN:

1463-7154

Online date, start – end:

1997

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Professor Majed Al-Mashari