Table of contents
Pervasive technologies for workspace management
Carmel Lindkvist, Abbas ElmualimFacilities managers have less visibility of how buildings are being used due to flexible working and unpredictable workers. The purpose of this paper is to examine the current…
Modelling structure of customer satisfaction with construction
Sami Kärnä, Juha‐Matti Junnonen, Veli‐Matti SorvalaThe purpose of this paper is to build a tested model and framework for describing the structure and factors influencing customer satisfaction in the construction industry.
Achieving patient‐focused maintenance services/systems
Daryl May, Liz ClarkThe purpose of this paper is to identify and investigate the contribution made from the estates services to the quality of the patient experience from the perspective of all…
Audit assessment of the facilities maintenance management in a public hospital in Malaysia
Maisarah Ali, Wan Mohamad Nasbi Bin Wan MohamadThe purpose of this paper is to assess the existing facilities maintenance management practices and processes in public hospitals, in accordance with the concession agreement…
An overview of previous studies in stakeholder management and its implications for the construction industry
Jing Yang, Qiping Shen, Manfong HoThe purpose of this paper is to provide an overview of previous studies in the field of stakeholder management, and propose implications for the construction industry.
ISSN:
1472-5967Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Michael Pitt