Table of contents
Inspiring a global workforce in an era of change and consolidation: introducing the Luvata Way
Justin RouxThe purpose of this paper is to share the key findings of a program of change at global metals/manufacturing group Luvata, and its impact on leadership, motivational and…
Transforming HR in partnership with the business at QBE Insurance
Jenni Smith, Claire DaviesThe purpose of this paper is to describe the transformation of HR at QBE Insurance, which the company's group general manager, HR has led since joining the organization in 2003…
How we transformed our culture in 100 days: the story behind an intensive culture change program at HSBC Argentina
Antonio Losada, Javier BajerThis paper aims to inspire and support leaders wanting to change the culture of large and complex organizations by sharing what HSBC experienced in Argentina, describing how and…
Shed light on the black box: how Deutsche Post DHL achieved global transparency over payroll processes
Christopher Jereb, Ruth Kuchem, Werner SohnThe purpose of this paper is to describe how Deutsche Post DHL's HR shared service center organization enhanced its KPI system (scorecard) by moving it towards a more operational…
Changing behaviors: an activities‐based approach
Ashley BraganzaThe dual purpose of this paper is to question some of the taken‐for‐granted assumptions that underpin change management approaches and to suggest a framework for implementing…
ISSN:
1475-4398Online date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Javier Bajer
- Nicholas King