Journal of Health Organization and Management: Volume 30 Issue 3

Using systems thinking to support clinical system transformation

Allan Best, Alex Berland, Carol Herbert, Jennifer Bitz, Marlies W van Dijk, Christina Krause, Douglas Cochrane, Kevin Noel, Julian Marsden, Shari McKeown, John Millar

The British Columbia Ministry of Health’s Clinical Care Management initiative was used as a case study to better understand large-scale change (LSC) within BC’s health system…

Healthcare reform in China: making sense of a policy experiment?

Ross Millar, Weiyan Jian, Russell Mannion, Robin Miller

The purpose of this paper is to explore recent healthcare reform in China. Reflecting on the current literature, the viewpoint argues that greater attention should be paid to…

Management practices in Australian healthcare: can NSW public hospitals do better?

Renu Agarwal, Roy Green, Neeru Agarwal, Krithika Randhawa

The purpose of this paper is to investigate the determinants of best management practices in an Australian state-run healthcare system, namely New South Wales (NSW), and studies…

Analysis of introducing e-services: a case study of Health Insurance Fund of Macedonia

Goce Gavrilov, Elena Vlahu- Gjorgievska, Vladimir Trajkovik

Information systems play a significant role in the improving of health and healthcare, as well as in the planning and financing of health services. Fund’s Information System is an…

Hospital administrative characteristics and volunteer resource management practices

Melissa Intindola, Sean Rogers, Carol Flinchbaugh, Doug Della Pietra

The purpose of this paper is to explore the links between various characteristics of hospital administration and the utilization of classes of volunteer resource management (VRM…

Evaluating a physician leadership development program – a mixed methods approach

Cheryl Throgmorton, Trey Mitchell, Tom Morley, Marijo Snyder

With the extent of change in healthcare today, organizations need strong physician leaders. To compensate for the lack of physician leadership education, many organizations are…

The mediating effect of job stress in the relationship between work-related dimensions and career commitment

Vathsala Wickramasinghe

The purpose of this paper is to examine associations between career commitment, job stress, and work-related dimensions of work routinization, role clarity, social support, and…

Healthcare managers’ construction of the manager role in relation to the medical profession

Mia von Knorring, Kristina Alexanderson, Miriam A Eliasson

– The purpose of this paper is to explore how healthcare managers construct the manager role in relation to the medical profession in their organisations.

Benefits and risks of shared services in healthcare

Suzanne Kennewell, Laura Baker

The purpose of this paper is to explore the experiences of staff in a large, public health service involved in transitioning support services to a shared services model. It aims…

Prioritizing lean management practices in public and private hospitals

Matloub Hussain, Mohsin Malik

– The purpose of this paper is to prioritize 21 healthcare wastes in public and private hospitals of United Arab Emirates (UAE).

Lean healthcare from a change management perspective: The role of leadership and workforce flexibility in an operating theatre

Lisa van Rossum, Kjeld Harald Aij, Frederique Elisabeth Simons, Niels van der Eng, Wouter Dirk ten Have

Lean healthcare is used in a growing number of hospitals to increase efficiency and quality of care. However, healthcare organizations encounter problems with the implementation…

Implementing a new governance model: Lessons from a New Zealand statutory mental health organisation

Nicky Stanley-Clarke, Jackie Sanders, Robyn Munford

The purpose of this paper is to discuss the lessons learnt from the process of implementing a new model of governance within Living Well, a New Zealand statutory mental health…