Journal of Asia Business Studies: Volume 17 Issue 2

Shared transformational leadership and emergent team processes: determinants of team viability and team satisfaction

Nandan Prabhu, Roopa Modem

The purpose of this study is to examine the effects of shared transformational leadership and its components on team viability and team satisfaction through the mediating…

Foreign coworker nationality, cultural distance, and perception of cultural diversity in the workplace

Philippe Orsini, Remy Magnier-Watanabe

As Japan has been slowly opening up to foreign workers to supplement its shrinking workforce, local employees have had to deal with increased diversity at work, owing to the…

The moderating role of trust in influencing the effectiveness of export incentives of exporters in the ASEAN

Pornlapas Suwannarat

This study aims to determine the moderating role of trust on the influence of export incentives over importer role performance. The mediating role of importer role performance and…

Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the moderating role of gender

Muhammad Asghar Ali, Ding Hooi Ting, Ahmad Shahrul Nizam Isha, Muhammad Ahmad-Ur-Rehman, Shoukat Ali

The purpose of this study/paper is first to determine the impact of perceived recovery justice (PRJ) (as a second-order construct) on recovery satisfaction and repurchase…

Domain-based ambidexterity for managing a dual business model in the hospitality industry in the midst of COVID-19 pandemic: an exploratory study

Vergine Virsta Yassiva, Anjar Priyono, Wisnu Pambudi Wibowo

This study aims to analyse how a hotel company manages ambidexterity when operating different business models in different markets located in the same country.

Evaluation of key factors for industry 4.0 technologies adoption in small and medium enterprises (SMEs): an emerging economy context

Koppiahraj Karuppiah, Bathrinath Sankaranarayanan, Idiano D’Adamo, Syed Mithun Ali

Industry 4.0 (I4.0) not only turns traditional industrial activities upside down but also demonstrates its potential to enhance industrial competitiveness and productivity. In…

Procedural justice influencing affective commitment: mediating role of organizational trust and job satisfaction

Avinash D. Pathardikar, Praveen Kumar Mishra, Sangeeta Sahu

This paper aims to examine the effect of procedural justice on affective commitment, through the mediating of organizational trust and job satisfaction.

Catalyzing resource recombination in higher education through potential building and value realizing capabilities

Dilnaz Muneeb, Haris Aslam, Shahira Abdalla, Naeem Hayat, Syed Zamberi Ahmad

This paper aims to examine internal market orientation (IMO), potential building capabilities and value realizing capabilities, i.e. dynamic capabilities (DC) as an antecedent of…

Testing the stress‐strain‐outcome model in Philippines‐based call centers

Felicito Angeles Jabutay, Sasithorn Suwandee, Jerwin Angeles Jabutay

The purpose of this paper is to examine the relationships between perceived customer unfriendliness, emotional exhaustion, emotional dissonance and turnover intent using the…

Doing business with Asia: the case for Asian business studies engagement in Australian universities

Anne Cullen, Dennis McCornac

This paper aims to explore the two main viewpoints on Australia’s relationship with Asia; first, the highly visible informed pro-Asia protagonists, and second, pervasive public…

Impact of e-fulfillment on consumer loyalty across different product types

Rohit Titiyal, Sujoy Bhattacharya, Jitesh J. Thakkar, Bhawesh Sah

There is limited literature linking e-fulfillment and product type with postpurchase consumer behavior measures like loyalty, even though there has been a rapid increase in…

How do infectious diseases affect corporate social responsibility? Evidence from China

Huy Viet Hoang, Khanh Hoang, Linh Tu Ho, Oanh Kieu Ha

The recent decades have witnessed the rising frequency and severity of infectious diseases in the international context and their detrimental impacts on the corporate world as a…