Asian Journal on Quality: Volume 11 Issue 2

The implementation of face recognition technology and its effect on e‐quiz credibility

Ruey‐Shin Chen, Kevin Kuang Hsieh, Chih‐Hung Tsai

Current online testing often lacks credibility, integrity, and reliability, though many online tests are implemented. Online testing with face recognition is a relatively new form…

From operational efficiency to financial efficiency

Choi Kanghwa

The purpose of this paper is to assess the conceptual relationship between operational, competitive market and financial performance of a company.

A study on the customer satisfaction and customer loyalty of furniture purchaser in on‐line shop

Yongju Jeong, Yongsung Lee

The paper intends to explore the influencing factors on customer satisfaction and customer loyalty in the internet shopping mall through service quality based on the data obtained…

Integrative framework on knowledge management and new product development

Sung‐Wook Kang, Soo‐Wook Kim

The paper aims to summarize important findings on knowledge management (KM) and new product development (NPD). Also, it seeks to propose an integrative framework on KM and NPD.

The development of an industrial air pollution monitoring system for safety and health enhancement and a sustainable work environment using QFD approach

A.M. Leman, A.R. Omar, Won Jung, M.Z.M. Yusof

This paper aims to develop of an industrial air pollution monitoring system (IAPMOS) as one of the target solutions for monitoring mechanisms in the workplace.

A study on the difference of supply chain performance from the fitness between competitive priorities and supplier selection criteria

Jeong Soo Park, Deok Shin Chang

The paper's aim is to investigate the question of whether to expect better performances when manufacturing companies' capability fits (or matches) with the companies' supplier…