Asian Journal on Quality: Volume 5 Issue 1
Table of contents
QFD as a Tool to Improve Quality Control in a Complex Manufacturing Environment
Mikael Bäckström, Håkan WiklundThe paper outlines a comprehensive three‐step approach to the development of advanced strategies for quality control of a complex machining process. The research framework is a…
New System for Environmental Management Evaluation
Tsuyoshi KametaniIn Japan, where ISO14001 certifications have passed the 10,000 mark, the need for environmental management has taken firm root among companies. However, in the small‐ and…
Service Quality Design through a Smark Use of Conjoint Analysis
Stefano Barone, Alberto LombardoIn the traditional use of conjoint analysis, in order to evaluate the relative importance of several elements composing a service, interviewed customers are asked to express their…
A Hybrid Approach to Statistical Process Control
Massimiliano Giorgio, Michele StaianoSuccessful implementation of statistical process control techniques requires for operational definitions and precise measurements. Nevertheless, very often analysts can dispose of…
The Compensation of Machine Vision Image Distortion
Yi‐Chin Chung, Yau‐Wen Hsu, Yu‐Tang Lin, Chih‐Hung TsaiThe measured values of a same object should remain constant regardless of the object’s position in the image. In other words, its measured values should not vary as its position…
Critical Success Factors of Supplier Quality Management
I‐Ki Yeung, Kwai‐Sang ChinSupplier quality management (SQM) is considered as a proactive approach in the buyers’ perspective to seek for continuous supply quality improvement and collaborative ongoing…
Modelling the Failure Rate Function in Coverage and Software Reliability Growth
Yoong‐Yang Park, Young Soon Kim, Jae Heung ParkThere is a new trend of incorporating software coverage metrics into software reliability modelling. This paper proposes a coverage‐based software reliability growth model…