Tourism Review: Volume 73 Issue 3

Overtourism: residents’ perceptions of tourism impact as an indicator of resident social carrying capacity - case study of a Spanish heritage town

Vanessa Muler Gonzalez, Lluis Coromina, Nuria Galí

This paper aims to assess the value of impact perceptions as an indicator of social carrying capacity in the heritage town of Besalú, Spain. Additionally, it assesses the impact…

Psychological and physiological stress variations through casual and serious leisure

Byung-Gook Kim, Sang-Kyung Lee

The purpose of this study was to identify the role of two kinds of leisure activities (i.e. casual and serious leisure) in reducing psychological and physiological stresses and…

Psychological entitlement, egoistic deprivation and deviant behavior among cabin crews: an attribution theory perspective

Sanaz Vatankhah, Ali Raoofi

This study aims to report on the impact of psychological entitlement and egoistic deprivation on interpersonal and organizational deviant behavior among cabin crews. As a…

It’s all about you: destination marketing campaigns in the experience economy era

Eran Ketter

The experience economy is characterized by the consumers’ search for emotions and memorable experiences through consumption. While the experience economy has a fundamental effect…

Seasonal variation in urban tourist satisfaction

Daniela Soldić Frleta, Dora Smolčić Jurdana

The purpose of this study is to detect the differences in satisfaction levels with regard to different elements of the city tourism offering during the season and off-season…

Maturity in competing tourism destinations: the case of Tenerife

Alberto Javier Báez-García, Francisco Flores-Muñoz, Josué Gutiérrez-Barroso

The main purpose of this paper is to contribute to the ongoing literature on the pertinence of TALC (tourism area life cycle) to model and analyse mature destinations, using…

A study on the street food dimensions and its effects on consumer attitude and behavioural intentions

Vikas Gupta, Kavita Khanna, Raj Kumar Gupta

This study aims to find out various dimensions of the risk and benefit perceptions of the consumers of street food vendors. It will identify the reasons which affect consumer’s…

The airline industry in South Africa: drivers of operational efficiency and impacts

Oswald Mhlanga, Jacobus Steyn, John Spencer

The airline industry is structurally challenged by its very nature, because of high overhead and capital costs. This is further exacerbated by macro-predictability and…

Sustainable mode of transport choices at the destination – public transport at German destinations

Sven Gross, Bente Grimm

The purpose of this paper is to learn more about the determinants that influence the tourists’ choice of mode of transport at the destination, and it is intended to contribute to…

European Union tourism policy: an institutional theory critical discourse analysis

Judith Estol, Mark Anthony Camilleri, Xavier Font

This research uses the institutional theory perspective to better understand the social dynamics of the European Union (EU) tourism policy and its directions. The purpose of this…