International Journal of Productivity and Performance Management: Volume 55 Issue 2

Cusum modelling of the dynamics of process performance improvement programmes

To evaluate the Cusum model as a means of rapid trend detection and dynamic response classifier in a low signal/noise environment.

Factors that affect the design and implementation of team‐based performance measurement systems

The purpose of this paper is to highlight the factors that enable and/or constrain the design and implementation of team‐based performance measurement systems.

Value relationships and effectiveness – pilot study in health

The research aim is to identify and evaluate “value” and “effectiveness” in the system of temporary staffing in one NHS Trust. Temporary staffing, known as Bank and Agency (B…

Optimizing fixed and variable compensation costs for employee productivity

The purpose of this paper is to develop a conceptual framework to determine the optimal balance between fixed and variable compensation costs incurred by a firm.

In search of the common wealth: a service‐profit chain for the public sector

To provide public sector organizations with a development map to achieve employee and customer satisfaction and to align organizational processes for goal achievement.

New physical presence

Keep spending

Editorial

Manage US

Rising sun

Poor performers

Counting the cost

Climate change

... but falls elsewhere

Diary of events