International Journal of Productivity and Performance Management: Volume 56 Issue 1
Subject:
Table of contents
Measuring lean initiatives in health care services: issues and findings
Beata Kollberg, Jens J. Dahlgaard, Per‐Olaf BrehmerThe purpose of this paper is to discuss how a performance measurement system called “the flow model” is designed to measure changes towards lean thinking in health care services.
15019
Development of a balanced scorecard: An integrated approach of Interpretive Structural Modeling (ISM) and Analytic Network Process (ANP)
Jitesh Thakkar, S.G. Deshmukh, A.D. Gupta, Ravi ShankarThe purpose of this paper is to propose an integrated qualitative and quantitative approach to the development of a balanced scorecard (BSC) for a real life case company KVIC…
13493
Implementing a new performance management system within a project‐based organization: A case study
Mei‐I Cheng, Andrew Dainty, David MooreThe paper seeks to show that implementing change initiatives in organizations is extremely problematic, particularly in relation to human resource management (HRM) initiatives…
20878
A spatial consideration of organisational performance: an excess of representation?
Ceri WatkinsThe aim of this paper is to consider managers' and society's approaches to organisational performance.
2090
283
ISSN:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw