International Journal of Productivity and Performance Management: Volume 58 Issue 3

Critical success factors for TQM implementation and their impact on performance of SMEs

The purpose of this paper is to identify the critical success factors of TQM implementation, to evaluate their impact on the primary measures as expressed by the operational…

Determinants of public employees' performance: evidence from Ethiopian public organizations

The purpose of this paper is to explain the determinants of employees' performance in Ethiopian public organizations, by examining the determinant factors of motivation, ability…

Using DMAIC Six Sigma to systematically improve shopfloor production quality and costs

This study sets out to highlight how a leading manufacturer of tooling, with its continuous improvement drive, has leveraged DMAIC Six Sigma potential to realize cost savings and…

Six Sigma vs TQM: some perspectives from leading practitioners and academics

This paper aims to present the fundamental and critical differences between two of the most powerful philosophies of modern quality management.

Lean information management: the use of observational data in health care

The purpose of this paper is to compare and contrast traditional data collection methodologies employed in health care with more practical observational methods which are closely…

Food first

All our own work

Taking the credit

Diary of events

Make jute better

Carbon productivity

Editorial

More light, less cost