International Journal of Productivity and Performance Management: Volume 60 Issue 5
Table of contents
The practice of the Balanced Scorecard in health care services
Beata Kollberg, Mattias ElgThe purpose of this paper is to identify the main characteristics of the Balanced Scorecard (BSC) practice in health care services
A “system dynamics‐based Balanced Scorecard” to support strategic decision making: Insights from a case study
Federico BarnabèThis paper aims to focus on the development of a “dynamic Balanced Scorecard” and to demonstrate that matching the traditional Balanced Scorecard (BSC) architecture with system…
IT and non‐IT factors influencing the adoption of BSC systems: a Delphi study from Bahrain
Emad M. KamhawiThis study aims to underline the role of information technology (IT) in adopting Balanced Scorecard (BSC) systems/initiatives in Bahrain. It seeks to highlight this role through…
Performance measurement system implementation using Balanced Scorecard and statistical methods
Changiz Valmohammadi, Azadeh ServatiThe purpose of this study is twofold: first, to design and implement a performance management system using third‐generation Balanced Scorecard (BSC) and statistical methods in an…
Performance measurement based on a total quality approach
Farhad Anvari, Rodger EdwardsThe steel industry is a capital‐intensive industry and equipment utilisation as effectively as possible is of high priority. One of the key difficulties in the steel industry is…
Management branding (MB): Performance improvement through contextual managerial behavior development
Alin Aurelian PosteucăThe purpose of this paper is to improve business strategies approach by performance improvement through contextual managerial behavior development.
ISSN:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw