International Journal of Productivity and Performance Management: Volume 60 Issue 7

Evolutionary paths of performance measurement: An overview of its recent development

This paper aims to understand the evolutionary paths of performance measurement (PM) from the 1980s to the present.

When is a balanced scorecard a balanced scorecard?

The Balanced Scorecard (BSC) is widely applied as a performance measurement and strategy implementation tool by organizations. Research has revealed that the term “balanced…

Process ownership, process performance measurement and firm performance

The purpose of this paper is to explore empirically the interaction effect of process performance measurement and the process owner role on organizational performance.

Efficiency and technological change in health care services in Ontario: An application of Malmquist Productivity Index with bootstrapping

The purpose of this paper is to present a productivity measure for hospital services in Ontario.

A weighted similarity coefficient technique for manufacturing facility design

Using the weighted similarity coefficient (WSC) technique in the design of manufacturing facilities provides the system designer with a suitable method for the creation of…

The productivity potential assessment method: Assessing and benchmarking the improvement potential in manufacturing systems at shop‐floor level

The paper's aim is to focus on the productivity potential assessment (PPA) method which has been developed to measure and assess the productivity potentials at shop‐floor level in…

Editorial

Going green, growing more

To modify or not?

Malaysia aims high

Events

US climbs … slowly

Where’s the wind?

Low wage economy – not us!

The company doctor is in