International Journal of Productivity and Performance Management: Volume 62 Issue 1
Table of contents
Development of an individual work performance questionnaire
Linda Koopmans, Claire Bernaards, Vincent Hildebrandt, Stef van Buuren, Allard J. van der Beek, Henrica C.W. de VetThe purpose of the current study is to develop a generic and short questionnaire to measure work performance at the individual level – the Individual Work Performance…
The applicability of the Viable Systems Model as a diagnostic for small to medium sized enterprises
Nicola Burgess, Nicholas WakeThis paper presents research into the use of the Viable Systems Model (VSM) in small to medium sized enterprises (SMEs). Research on the VSM has been focussed on large…
Applying a lean approach to identify waste in motor carrier operations
Henrik Sternberg, Gunnar Stefansson, Emma Westernberg, Rikard Boije af Gennäs, Erik Allenström, Malin Linger NauskaThe purpose of this paper is to develop a waste framework for motor carrier operations by adapting the classical 7 waste framework, and furthermore, to validate it by collecting…
An evaluation of the synergic implementation of TQM and TPM paradigms on business performance
Mandeep Kaur, Kanwarpreet Singh, Inderpreet Singh AhujaThe purpose of this paper is to evaluate the contributions of synergic implementation of total quality management (TQM) and total productive maintenance (TPM) paradigms towards…
Achieving customer service excellence using Lean Pull Replenishment
Sameer Kumar, David Choe, Shiv VenkataramaniThe purpose of this study is to highlight a key strategic initiative within the former ADC Company (now part of TE Connectivity) called “Lean Pull Replenishment”, designed and…
A framework for business analytics in performance management
Marten Schläfke, Riccardo Silvi, Klaus MöllerIncreased business competition requires even more rapid and sophisticated information and data analysis. These requirements challenge performance management to effectively support…
ISSN:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw