International Journal of Productivity and Performance Management: Volume 64 Issue 4

Information technology (IT) productivity paradox in the 21st century

Mahmood Hajli, Julian M. Sims, Valisher Ibragimov

Since the 1970s productivity growth in most economies slowed, while information and communication technology expenditures increased: the “information technology (IT) productivity…

SmartWoW – constructing a tool for knowledge work performance analysis

Miikka Palvalin, Maiju Vuolle, Aki Jääskeläinen, Harri Laihonen, Antti Lönnqvist

New Ways of Working (NewWoW) refers to a novel approach for improving the performance of knowledge work. The purpose of this paper is to seek innovative solutions concerning…

Analysis of teachers’ task and extra-role performance under different autonomy regimes

Ibrahim Duyar, Nancy Ras, Carolyn L. Pearson

Teachers constitute one of the largest groups of knowledge workers. The purpose of this paper is to examine the antecedents and outcomes of teachers’ task and extra-role…

A new approach to talent management in law firms : Integrating performance appraisal and assessment center data

Susana Almeida Lopes, Jorge Miguel Gonçalves Sarraguça, João Almeida Lopes, Maria Eduarda Duarte

The purpose of this paper is to propose a new approach to talent management that consists of averaging performance appraisal and assessment center ratings for in-depth…

A “coalesced framework” of talent management and employee performance: For further research and practice

James Kwame Mensah

The purpose of this paper is to provide a conceptual framework that demonstrates the mechanisms through which talent management (TM) leads to the various dimensions of employee…

Involvement and productivity of research and development workers: A case study of a publicly-funded research laboratory

Beena Kumari, Sangeeta Sahney, Anuradha Madhukar, Indranil Chattoraj, Shipra Sinni

The effect of global integration of businesses and interchange of ideas and technology through internet has many facets. Increase in economic recessions and decrease in research…

The use of the balanced scorecard to measure knowledge work

Nicholas John Wake

– The purpose of this paper is to question whether the balanced scorecard provides an appropriate control mechanism for management control of knowledge workers.

Editorial

Thomas F. Burgess, John Heap