International Journal of Productivity and Performance Management: Volume 66 Issue 2

Exploring communication in project-based interventions

David W. Parker, Rosina Kunde, Luca Zeppetella

The authors explore several aspects of communications theory to identify their relevance to managing a project-based productivity improvement intervention. The literature on…

Divisional performance measurement in the retail financial service sector: An empirical study

Ben Kwame Agyei-Mensah

Focussing on responsibility theory of management accounting, the purpose of this paper is to test how performance measurements are applied in divisionalised financial service…

Two dimensional efficiency measurements in vocational education: Evidence from Australia

Peter Fieger, Renato Andrin Villano, John Rice, Ray Cooksey

In Australia, the vocational education and training (VET) sector accounts for approximately A$8 billion of public spending, of which around A$6.6 billion is spent on government…

Performance measurement maturity in a national set of universities

Zhivan Alach

Performance measurement in higher education has attracted substantial attention, often focussing on the applicability and value of performance measurement concepts to the sector…

Total factor productivity of the Latin-American industry: large shipbuilding in Peru

Jorge Benzaquen

The purpose of this paper is to propose and analyze a model to obtain a total factor productivity of an industry through quantitative empirical analysis in order to determine the…

Public investments, productivity and economic growth: A cross-state study of selected public expenditures in the United States

Olga Murova, Aman Khan

The purpose of this paper is to use stochastic frontier analysis (SFA) to estimate the efficiency of public investments and their impact on economic growth in the USA using panel…

A meta-frontier assessment of bank efficiency in Middle East and North Africa countries

Ihsen Abid, Mohamed Goaied

The purpose of this paper is to evaluate and compare the efficiency ratios and the technological gaps of banking industries in seven countries of the Middle East and North Africa…