International Journal of Productivity and Performance Management: Volume 67 Issue 3

Editorial

Nicky Shaw, Luisa Delfa Huaccho Huatuco

Identification and modeling of employee barriers while implementing lean manufacturing in small- and medium-scale enterprises

T. Ramadas, K.P. Satish

The purpose of this paper is to present the factors associated with the employee barriers while implementing lean manufacturing within the small- and medium-scale enterprises…

A revisit of lean production on performance based on heterogeneity

Xuechang Zhu, Yu Lin

The purpose of this paper is to revisit causal effects and investigate hysteresis effects of lean production on performance. With a focus on firm heterogeneity, this paper…

The complex influences of quality management leadership and workforce involvement on manufacturing firm success

Sam K. Formby, Manoj K. Malhotra, Sanjay L. Ahire

Quality management constructs related to management leadership and workforce involvement have consistently shown strong correlation with firm success for years. However, there is…

Performance management implementation challenges in Ghana’s local government system: Evidence from the Sefwi Wiawso Municipal Assembly

Albert Ahenkan, Emmanuel Senior Tenakwah, Justice Nyigmah Bawole

The purpose of this paper is to investigate the current performance management system of the Sefwi Wiawso Municipal Assembly as well as the challenges faced by the Assembly in…

Success of TPM concept in a manufacturing unit – a case study

Jagdeep Singh, Harwinder Singh, Vinayak Sharma

The purpose of this paper is to implement new concept of mobile maintenance in manufacturing industry of Northern India. This study tries to introduce the new concept of total…

Moderated influence of return frequency and resource commitment on information systems and reverse logistics strategic performance

Ankit Mahindroo, Harsh Vardhan Samalia, Piyush Verma

Reverse logistics (RL) is a strategic instrument across industries. The rapid evolution of online marketplaces has led to frequent product returns with variations across…

What drives intellectual capital reporting? Evidence from Kuwait

Mishari M. Alfraih

Motivated by the increased attention on intellectual capital reporting (ICR) from regulatory bodies, practitioners, and researchers and the recent calls for companies to…

The impact of customer orientation on new product development performance: The role of top management support

Fan Yang, Huiying Zhang

The purpose of this paper is to empirically examine the underlying impacts of customer orientation on new product development (NPD) performance. Further, this study investigates…