International Journal of Productivity and Performance Management: Volume 67 Issue 7

Welcome to the seventh issue of IJPPM this year

Nicky E. Shaw, Luisa Delfa Huaccho Huatuco

Implementation of environmental management practices in the Ghanaian mining and manufacturing supply chains

Samuel Famiyeh, Amoako Kwarteng

The purpose of this paper is to understand the driving forces of environmental management practices in mining and manufacturing firms using data from Ghana.

The relationship between management characteristics and firm innovation

Mahdi Salehi, Mahmoud Lari DashtBayaz, Samaneh Mohammadi Moghadam

The purpose of this paper is to assess the relationship between some management features (management capability, management entrenchment, agency costs and overconfidence) and the…

Improving public sector service delivery: a developing economy experience

Ebenezer Adaku, Kwasi Amoako-Gyampah, Seth Nii Anang Lomotey, Charles Teye Amoatey, Samuel Famiyeh

The Pension Trust Company (PTC) in Ghana is the sole agency responsible for the management of the first-tier pension scheme as well as processing of claims submitted by…

Impact of workplace bullying on employee outcomes: a study of Indian managerial employees

Arpana Rai, Upasna Agarwal

The purpose of this paper is to examine the impact of workplace bullying on innovative work behavior and neglect with defensive silence as a mediator. The study further examines…

Forced distribution systems and attracting top talent

Stephanie J. Thomason, Amy Brownlee, Amy Beekman Harris, Hemant Rustogi

The purpose of this paper is to test how an individual’s attractiveness to three types of appraisal systems relates to self-rated psychological entitlement and ethics; and…

USA Triathlon: A 2010–2015 case study of financial performance using effectiveness indicators and efficiency

Peter Omondi-Ochieng

The purpose of this paper is to examine the 2010–2015 financial performance (FP) of the national non-profit USA Triathlon (UST) using financial effectiveness (FE) indicators and…

Performance measurement and management systems as IT artefacts: Characterising, contextualising and valuing their effective use in SMEs

Marie Marchand, Louis Raymond

Considering performance measurement and management systems (PMMS) to be “mission-critical” information systems for many business organisations, calls have been made for…

Experimenting lean dynamic performance management systems design in SMEs

Carmine Bianchi, Graham Winch, Federico Cosenz

The purpose of this paper is to frame the potential benefits of lean dynamic performance management (PM) systems for small and micro-enterprises. Such systems may exploit the…