International Journal of Productivity and Performance Management: Volume 69 Issue 1

Lean management and operational performance in health care: Implications for business performance in private hospitals

Rasha Zuhair Alkhaldi, Ayman Bahjat Abdallah

The purpose of this paper is to examine the impact of lean management (LM) on operational performance (OP) in the context of health care in Jordanian private hospitals. LM is…

Evaluation of labor hiring policies in construction projects performance using system dynamics

Soroush Abbaspour, Shahin Dabirian

The purpose of this paper is to assess different labor hiring policies for construction projects using system dynamics (SD) which have a considerable impact on project…

Relationship between governance mechanisms and contract performance

Dayashankar Maurya, Amit Kumar Srivastava

The purpose of this paper is to explain the variation in the relationship between governance mechanisms and the effect of the relationship on contract performance, especially in…

The relationship between TQM and SMEs’ performance: The mediating role of organizational culture

Haim Hilman, Gamal Abdualmajed Ali, Abdullahi Hassan Gorondutse

The purpose of this paper is to empirically test the association between total quality management (TQM) and small and medium enterprises’ (SMEs) performance. In particular, it…

Do HRD practices affect perceived market performance through operational performance? Evidence from software industry

Ram Shankar Uraon, Manish Gupta

The purpose of this paper is to examine the effect of human resource development (HRD) practices on perceived operational and market performances in the software companies in…

Justification of TPM pillars for enhancing the performance of manufacturing industry of Northern India

Jagdeep Singh, Harwinder Singh

The purpose of this paper is to assess TPM pillars for manufacturing performance improvement in the manufacturing organizations of Northern India and to identify critical and…

Evaluating quantity surveying firms’ performance: An application of balanced scorecard technique

Hannah Feyisayo Osunsanwo, Joshua Oluwasuji Dada

The purpose of this paper is to evaluate the performance of quantity surveying firms (QSFs) using the balanced scorecard (BSC) technique.

Examining operational wastes within Greek banking operations

Robert Anthony Allen, Giannis Panagoulis, Gareth Reginald Terence White

In order to address operational effectiveness in the banking sector caused by the 2008 global economic crisis, the purpose of this paper is to examine the nature of operational…

Lean manufacturing and productivity changes: the moderating role of R&D

Yingjie Shi, Xinyu Wang, Xuechang Zhu

The purpose of this paper is to empirically investigate the effect of lean manufacturing on productivity changes and to identify the root sources of productivity changes…

Capacity utilization analysis through time-driven ABC in a small-sized manufacturing company

Hümeyra Adıgüzel, Marios Floros

The purpose of this paper is to provide a case study about the capacity utilization analysis in a small-sized manufacturing company through the application of time-driven…