International Journal of Productivity and Performance Management: Volume 69 Issue 7

Assessment of behavior-based performance in banking and insurance sector

Shaad Habeeb

Although individual work performance (IWP) has been the subject of research by many authors, most of them have explored work performance as an outcome. However, IWP can also be…

The influence of organizational culture and HRM on building innovative capability

Carlos Botelho

This paper aims to deepen the extant theoretical and empirical knowledge on the mechanisms by which organizational culture and HR practices interact to promote innovative…

A combined AHP and TOPSIS approach for prioritizing the attributes for successful implementation of agile manufacturing

Rahul Kumar, Kanwarpreet Singh, Sanjiv Kumar Jain

The concept of agile manufacturing is becoming critically important to manufacturing industry due to rapid industrialization, fluctuating customer demand, and turbulent business…

Developing quality label awareness index of helmet users

Sih Damayanti, Tri Rakhmawati, Sik Sumaedi, I Gede Mahatma Yuda Bakti

This research aims to develop an index for measuring Indonesian quality label awareness among motorcycle helmet users. The index measures quality label awareness and its…

Examining occupational stress, job satisfaction and gender difference among bank tellers: evidence from Ghana

Kwasi Dartey-Baah, Samuel Howard Quartey, Grace Asiedua Osafo

Bank tellers have been ignored in stress research. The purpose of this paper is to investigate the relationships between occupational stress, job satisfaction, and gender…

Measuring the impact of learning at the workplace on organisational performance

Tobias Kopp, Steffen Kinkel, Teresa Schäfer, Barbara Kieslinger, Alan John Brown

The purpose of this article is to explore the importance of workplace learning in the context of performance measurement on an organisational level. It shows how workplace…

Lean meeting buyer's expectations, enhanced supplier productivity and compliance capabilities in garment industry

Imranul Hoque, Peter Hasle, Miguel Malek Maalouf

Investigate the potential of using “lean” in garment supplier factories to enhance productivity and compliance capability, so as to fulfill a buyer's expectation of lower price…

Empowering leadership in hospital employees: Effects on goal orientation, job conditions, and employee proactivity

Abhishek Singh, Santosh Rangnekar

This research paper aims to develop and test a conceptual model which explains whether and how empowering leadership, through employee goal orientation and job conditions…

Implementation of performance management in an environment of conflicting management cultures

Joe Christopher

The aim of this paper is to examine how performance management (PM) is adopted in the public university sector and the problems it faces in an environment of conflicting…

System dynamics applications in performance measurement research: A systematic literature review

Olufunke Olufunmi Oladimeji, Heather Keathley-Herring, Jennifer A. Cross

This study investigates system dynamics (SD) applications in performance measurement (PM) research and practice. A bibliometric analysis was conducted to investigate the maturity…