International Journal of Productivity and Performance Management: Volume 71 Issue 2

Authentic leadership and organizational citizenship behaviour: the role of psychological capital

Subramaniam Sri Ramalu, Nadira Janadari

The purpose of this paper is to examine the direct and indirect effects of authentic leadership on organizational citizenship behaviour (OCB) with the presence of psychological…

Improving the weight of Technical Attributes in Quality Function Deployment by the Integration of Techniques for Order of Preference by Similarity to Ideal Solution method

Ajit Kumar Singh, A.M. Rawani

This study aims to integrate the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) method with quality function deployment (QFD) which helps to improve…

Leveraging knowledge sharing and innovation culture into SMEs sustainable competitive advantage

I Wayan Edi Arsawan, Viktor Koval, Ismi Rajiani, Ni Wayan Rustiarini, Wayan Gede Supartha, Ni Putu Santi Suryantini

This study aimed to examine and explain the role of knowledge sharing in shaping innovation culture to improve business performance and build sustainable competitive advantage…

How does abusive supervision hurt employees? The role of positive psychological capital

James B. Avey, Upasna Agarwal, Jadvir K. Gill

The purpose of this research was to understand the mediating role of employee positive psychological capital on the negative relationship between abusive supervision and employee…

Dynamics of a medium value consumer apparel supply chain key parameters

Vimal Kumar, Pratima Verma, Ajay Jha, Kuei-Kuei Lai, Manh-Hoang Do

This research presents a study on the supply chain process of an Indian apparel industry considering various parameters involved. The study aims to identify the main parameters to…

Development of a supply chain risk index for manufacturing supply chains

Aswin Alora, Mukesh K. Barua

The purpose of this paper is to identify, classify and prioritize supply chain risks faced by Indian micro small and medium manufacturing companies and to develop a comprehensive…

The assessment of collaboration quality: a case of sugar supply chain in Indonesia

Wike Agustin Prima Dania, Ke Xing, Yousef Amer

This paper aims to evaluate the collaboration quality performance of sugar company Z and its stakeholders (farmers and distributors) by considering the sustainability aspects…

Leader-member exchange and frontline employees' innovative behaviors: the roles of employee happiness and service climate

Shaker Bani-Melhem, Mohd Ahmad Al-Hawari, Samina Quratulain

This research primarily aims to study the role of leader-member exchange (LMX) in frontline employees' (FLEs) innovative behaviors, whereby a mediating effect of employee…

Can Lean eliminate waste in urban logistics? A field study

Matias Escuder, Martin Tanco, Andres Muñoz-Villamizar, Javier Santos

Urban logistics presents a series of challenges, as the interests of the different stakeholders are not always aligned. The aim of this research is to explore the potential of…

A dynamic performance measurement system for supply chain management

Vahid Nazari-Ghanbarloo

This paper aims to propose a dynamic model for measurement supply chain performance (SCP) based on a dynamic balanced scorecard (DBSC). Balanced scorecard (BSC) can be defined as…

Definition of input and output variables to assess operations strategy efficiency frontier

Gabriela Lobo Veiga, Edson Pinheiro de Lima, José Roberto Frega, Sergio E. Gouvea da Costa

To investigate the relationship between performance frontier and operations strategy. A two-level conceptual framework is proposed based on performance elements that act as…

Effect of internal integration on SMEs’ performance: the role of external integration and ICT

Timothy Amoako, Zhang Huai Sheng, Courage Simon Kofi Dogbe, Wisdom Wise Kwabla Pomegbe

The paper investigates the mediation role of external integration in the relationship between internal integration and small and medium enterprises (SMEs) performance. Information…

Maintenance scheduling of a cheddar cheese manufacturing plant based on RAM analysis

Panagiotis Tsarouhas

The purpose of this research is to calculate and enhance the cheese cheddar manufacturing plant efficiency under actual workplace conditions by measuring reliability, availability…