International Journal of Productivity and Performance Management: Volume 72 Issue 3

The mediating effect of work engagement on the relationship between work–family conflict and turnover intention and moderated mediating role of supervisor support during global pandemic

Ilhami Yucel, Muhammed Sabri Şirin, Murat Baş

This paper aims to investigate whether there is a relationship between work–family conflict and turnover intention and whether work engagement has a mediating effect and…

Identifying the effect of green human resource management practices on lean-agile (LEAGILE) and prioritizing its practices

Somaieh Alavi, Hamid Aghakhani

The present study attempted to identify, measure and prioritize key green human resource management (GHRM) practices to achieve the lean-agile mindset in the steel industry.

Measuring coherence of performance measurement indicators in complex and changing environments

Sebastiano Di Luozzo, Fabrizia Del Beato, Massimiliano Maria Schiraldi

This paper discusses and integrates the concept of complexity in the performance measurement and management (PMM) theory by providing a comprehensive framework to design and…

Does business strategy and management control system fit determine performance?

Tapio Jukka

This study examines the relationship between business strategy, management control system (MCS) type and performance. Does the alignment of organisation business strategy and MCS…

Analysis of multi-factors affecting the performance of Nigeria's refineries: a systems thinking approach

Obinna Iheukwumere, David Moore, Temitope Omotayo

The challenges facing the productivity of Nigeria's refineries have generated much academic discourse. This study was carried out to develop a causal loop model showing the…

Quality certification and firm performance. The mediation of human capital

Juan Miguel Gallego, Luis H. Gutiérrez Ramírez

This paper investigates the impact of adopting quality management standards like ISO9001 on a firm's performance and the mediator role of human capabilities within firms in this…

What factors can explain the performance of energy companies in Portugal? Panel data evidence

Maria Elisabete Duarte Neves, Luís Baptista, António Gomes Dias, Inês Lisboa

This paper aims to analyze the determinants of Portuguese energy companies' performance.

Determinants of coaching success: a systematic review

Wilmar Cidral, Carlos Henrique Berg, Maria Lúcia Paulino

The major contribution of this paper is to propose a theoretical framework to coachee success and to identify the most relevant resources for coachee success.

In search of supplier flexibility performance measurement

Helena Forslund, Stig-Arne Mattsson

The purpose of this study is to identify, characterize and assess supplier flexibility measurement practices in the order-to-delivery process.

Firms performance, risk taking and managerial ability

Alex Johanes Simamora

This research aims to examine the moderating role of managerial ability on the relationship between risk-taking behavior and firms' performance.

Do job competencies influence the satisfaction of customers? An investigation in the cooperative banking sector

V. Shanujas, T. Radha Ramanan

A cooperative bank customer in India has varied needs and is a unique segment of Indian banking. The purpose of the study is to provide the sector with an understanding of the…

A fuzzy multi-criteria framework to identify barriers and enablers of the next-generation vaccine supply chain

Dheeraj Chandra, B. Vipin, Dinesh Kumar

Due to the introduction of new vaccines in the child immunization program and inefficient vaccine supply chain (VSC), the universal immunization program (UIP), India is struggling…