International Journal of Productivity and Performance Management: Volume 72 Issue 8

Business analytics: an example of integration of TD-ABC and the balanced scorecard

Steen Nielsen

The purpose of this paper is twofold. First, to combine a holistic model – in our case the balanced scorecard – with the time-driven activity-based costing model. The inspiration…

Impeding factors for the generation of collaborative innovation performance in ecosystem-based manufacturing

Aylin Ates

Although there is a growing body of literature on the benefits of innovation ecosystem participation for keystone/focal firms, there are limited studies on what motivates or…

Future research avenues at the nexus of circular economy and digitalization

Serhat Burmaoglu, Dilek Ozdemir Gungor, Aynur Kirbac, Ozcan Saritas

The authors posit that one of the key enablers of the circular economy will be the digital transformation – in other words, “digitalization.” In this study, the authors examine…

Lean six-sigma (LSS) applications in hospitals: a decade (2011–2020) bibliometric analysis

Ankit Singh, Priya Ravi

This study examines the research landscape of Lean Six-Sigma (LSS) applications in hospitals for the period of the last decade (2011–2020) to derive answers to the research…

A study on how to achieve flexibility in healthcare process: a simulation-based approach

Sasadhar Bera, Pradeep Kumar, Subhajit Bhattacharya

The paper aims to investigate the cardiology department’s operational system for improving flexibility by minimizing the patient waiting time and simultaneously maximizing the…

Continuous learning during crises: achieving change-efficacy, meaningful work and adaptive performance

Sunil Budhiraja, Neerpal Rathi

The study aims to examine the association between learning culture and adaptive performance of delivery employees during crises situation. The study develops and tests a model…

Employee-oriented human resource policy as a factor shaping the influence of servant leadership on job performance

Kamila Ludwikowska

Although there is growing research on the relationship between servant leadership and job performance, limited research examined conditions under which servant leadership is more…

Benefits on productivity indicators after quality management implementation: evidence in the dairy industry

Bertha Viviana Ruales Guzmán, Oscar Fernando Castellanos Domínguez

This study aims to address two objectives: to analyse how the benefits of quality management (QM) are perceived on specific productivity indicators of the Colombian dairy industry…

A study of the impact of COVID-19 on construction workforce productivity in Malaysia

Caryn Khye Lyn Tan, Zulkiflee Abdul-Samad

This paper aims to study the reaction of construction project managers in coping with workforce productivity challenges that arise from the COVID-19 pandemic.

Supply chain sustainability drivers for fast-moving consumer goods (FMCG) sector: an Indian perspective

Anupama Prashar

: Sustainability in fast-moving consumer goods (FMCG) supply chains (SC) is receiving greater than ever attention due to the increasing awareness of sustainability challenges such…

Supplier performance and selection from sustainable supply chain performance perspective

Purushottam L. Meena, Rajesh Katiyar, Gopal Kumar

This paper aims to address the supplier selection problem based on a developed framework capturing the essence of the supply chain operations reference (SCOR) model…

One-of-a-kind production (OKP) planning and control: a comprehensive review and future research directions

Juliano Endrigo Sordan, Pedro Carlos Oprime, Márcio Lopes Pimenta, Paolo Chiabert, Franco Lombardi, Per Hilletofth

The aim of this paper is to identify some specificities of production planning and control (PPC) activities in the one-of-a-kind-production (OKP) process through an extensive…

Organizational context, use of performance management practices and their effects on organizational performance: an empirical look at these interrelationships

Patrícia Gomes, Sílvia M. Mendes

This paper investigates organizational performance effects by using performance management (PM) practices (both quality and internal managerial practices) and the moderating…