International Journal of Productivity and Performance Management: Volume 73 Issue 11

Output measurement in professional public organizations: insights from European justice systems

Petra Pekkanen, Timo Pirttilä

The aim of this study is to empirically explore and analyze the concrete tasks of output measurement and the inherent challenges related to these tasks in a traditional and…

Resource Overall Equipment Cost Loss indicator to assess equipment performance and product cost

Elena Stefana, Paola Cocca, Federico Fantori, Filippo Marciano, Alessandro Marini

This paper aims to overcome the inability of both comparing loss costs and accounting for production resource losses of Overall Equipment Effectiveness (OEE)-related approaches.

Metrics for measuring industrial sustainability performance in small and medium-sized enterprises

Azemeraw Tadesse Mengistu, Roberto Panizzolo

This paper aims to identify and empirically analyze useful and applicable metrics for measuring and managing the sustainability performance of small and medium-sized enterprises…

Implementing and assessing a performance framework for the innovation measurement in a European manufacturer

Vanessa Nappi, Kevin Kelly

Performance framework (PF) is a well-established practice to measure innovation performance and identify improvement opportunities. However, whether PFs academic research are…

Human resource management practices and employee retention in the Indian textile industry

Prateek Kalia, Meenu Singla, Robin Kaushal

This study is the maiden attempt to understand the effect of specific human resource practices (HRPs) on employee retention (ER) with the mediation of job satisfaction (JS) and…

Profitability and financial performance of Italian real estate companies: quantitative profiles

Guido Migliaccio, Andrea De Palma

This study illustrates the economic and financial dynamics of the sector, analysing the evolution of the main ratios of profitability and financial structure of 1,559 Italian real…

Improvement of an order-to-cash business process by deploying lean six sigma tools: a case study

Emilia Kääriä, Ahm Shamsuzzoha

This study is focused to support an ongoing development project of the case company's current state and the challenges of the order-to-cash (O2C) process. The O2C process is the…

Assessing shared value in innovation ecosystems: a new perspective of scorecard

Giulia Piantoni, Laura Dell'Agostino, Marika Arena, Giovanni Azzone

Measuring shared value (SV) created in innovation ecosystems (IEs) is increasingly relevant but complex, given the multidimensional and multiactor nature of both concepts, which…

Using Big Data to enhance data envelopment analysis of retail store productivity

Nicola Castellano, Roberto Del Gobbo, Lorenzo Leto

The concept of productivity is central to performance management and decision-making, although it is complex and multifaceted. This paper aims to describe a methodology based on…

A new set of Lean indicators to assess Greenhouse Gas emissions related to industrial losses

Marcello Braglia, Francesco Di Paco, Roberto Gabbrielli, Leonardo Marrazzini

This paper presents a new and well-structured framework that aims to assess the current environmental impact from a Greenhouse Gas (GHG) emissions perspective. This tool includes…