Baltic Journal of Management: Volume 6 Issue 3

Strategic decisions as drivers of innovation: the case of MicroLink

Triin Kask

The purpose of this paper is to find out how strategic decisions have resulted in innovation in the context of the organizational environment. The author studies connections…

Innovation and dynamic capabilities in a traditional service sector: Evidence from shipping companies

George Tsekouras, Efthimios Poulis, Konstantinos Poulis

The purpose of this paper is to analyse the types and the nature of innovations developed by small companies in a traditional service sector, as well as the ways that innovations…

Virtual work usage and challenges in different service sector branches

Gerda Mihhailova, Kandela Õun, Kulno Türk

Virtual work presents new challenges for managers compared to using ordinary, face‐to‐face work practices. The purpose of this paper is to show how different virtual work types…

Performance measurement patterns in service companies: An empirical study on Estonian service companies

Kertu Lääts, Toomas Haldma, Klaus Moeller

The purpose of this paper is to explore the dynamics of the usage of performance measurement (PM) methods and indicators, and this usage's influencing factors in service companies.

Innovation in destination marketing: The use of passive mobile positioning for the segmentation of repeat visitors in Estonia

Andres Kuusik, Margus Tiru, Rein Ahas, Urmas Varblane

The purpose of this paper is to demonstrate how technological innovation serves as an enabling factor to innovation in tourism management. The motivation of this paper is related…

Background and scope of the special issue

Maaja Vadi, Rebekka Vedina, Kadri Karma