VINE Journal of Information and Knowledge Management Systems: Volume 52 Issue 4

Sharing of tacit knowledge in volunteer Portuguese firefighters – paths to diagnosis

Márcio José Sol Pereira Oliveira, Paulo Pinheiro

Focusing on the study of tacit knowledge sharing in nonprofit organizations (NPOs) in Portugal and taking as a case study the Portuguese voluntary firefighters, this study aims to…

The relation between employee characteristics and knowledge sharing

Jana Matošková, Ottó Bartók, Lucie Tomancová

Knowledge sharing becomes crucial in today’s competitive world to foster organizational performance. This paper aims to explore which employee characteristics facilitate knowledge…

Knowledge strategy planning and information system strategies enable dynamic capabilities innovation capabilities impacting firm performance

Adilson Carlos Yoshikuni, Frederico Ribeiro Galvão, Alberto Luiz Albertin

Many studies have not fully explored the relationship between knowledge and information system strategies (ISS) and their overall impact on firm performance (FP). In an attempt to…

Optimisation of knowledge sharing behaviour capability among sales executives: application of SEM and fsQCA

Muhammad Sabbir Rahman, Bashir Hussain, Hasliza Hassan, Ishrat Jahan Synthia

This study aims to empirically investigate the effects of supportive, innovative and information technology (IT)-driven organisational culture on the optimisation of…

Applicability of a knowledge management model that considers organizational memory in Spanish organizations

Ieda Pelógia Martins Damian, María Manuela Moro Cabero

Despite the interrelationship between knowledge management and organizational memory, there is a gap in the literature of knowledge management implementation models that consider…

Characteristics of information communication technology and audit practices: evidence from India

Mohammed Muneerali Thottoli, Thomas K.V.

The purpose of this study is to investigate the relationship between characteristics of information communication technology (ICT, adoption, confidence, competency and training…

Innovation intelligence and its role in environmental uncertainty management: a conceptual framework

Niloofar Nobari, Ali Mobini Dehkordi, Morteza Akbari, Hamid Padash

Organizations need actionable knowledge to cope with environmental uncertainty, make effective decisions and develop innovation strategies. Since innovation evolves through…

The impact of organizational factors on E-CRM success implementation

Chi Nguyen Thi Khanh, Le Thai Phong, Kien Dinh Cao

This paper aims to analyze the effects of organizational factors on electronic customer relationship management (e-CRM) successful implementation.