Maritime Business Review: Volume 6 Issue 1 , Open Access

The efficiency analysis of world top container ports using two-stage uncertainty DEA model and FCM

Thi Quynh Mai Pham, Gyei Kark Park, Kyoung-Hoon Choi

The purpose of this paper is to present an integrated model to measure the operational efficiency of the top 40 container ports in the world for a five-year continuous period…

An evaluation model of cruise ports using fuzzy analytic hierarchy process

Po-Hsing Tseng, Tsz Leung Yip

Cruise tourism is the fastest-growing segment of the shipping and port industry. This study aims to develop an analytic model to assess the key criteria and sub-criteria…

Revising the warehouse productivity measurement indicators: ratio-based benchmark

Nur Hazwani Karim, Noorul Shaiful Fitri Abdul Rahman, Rudiah Md Hanafiah, Saharuddin Abdul Hamid, Alisha Ismail, Ab Saman Abd Kader, Mohd Shaladdin Muda

The literature on warehouse performance assessments is mainly focussed on the efficiency and effectiveness of an action or activity due to customer demand and tailored fulfilment…

Port service quality (PSQ) and customer satisfaction: an exploratory study of container ports in Vietnam

Tien Minh Phan, Vinh V. Thai, Thao Phuong Vu

This study aims to investigate the concept of port service quality (PSQ) and examine its influence on customer satisfaction in the container port sector in Vietnam. Despite the…

Ship routing and scheduling systems: forecasting, upscaling and viability

Said El Noshokaty

The purpose of this paper is to resolve three problems in ship routing and scheduling systems. Problem 1 is the anticipation of the future cargo transport demand when the shipping…