European Journal of Management and Business Economics: Volume 32 Issue 2 , Open Access

The role of competitive environment and strategy in the supply chain's agility, adaptability and alignment capabilities

Pedro Garrido-Vega, Macarena Sacristán-Díaz, José Moyano-Fuentes, Rafaela Alfalla-Luque

This paper analyses the way that the industry's competitive environment and the company's strategy influence the implementation of the supply chain's (SC’s) triple-A capabilities…

What colour are you? Smartphone addiction traffic lights and user profiles

Sonia San-Martín, Nadia Jiménez

The key concern nowadays is smartphone addiction and user profiles. Following the risk and protective factors framework, the authors aim to characterize smartphone users according…

How the response to service incidents change customer–firm relationships

Pedro Simões Coelho, Paulo Rita, Ricardo F. Ramos

This paper analyzes previously unmeasured effects of a response to a service incident called “benevolent” within the customer –firm relationship.

Predicting intention to follow online restaurant community advice: a trust-integrated technology acceptance model

Aya K. Shaker, Rasha H.A. Mostafa, Reham I. Elseidi

This research investigates consumer intention to follow online community advice. Applying the technology acceptance model (TAM) to the context of online restaurant communities…

Can hotel employees arise internal whistleblowing intentions? Leader ethics, workplace virtues and moral courage

Ibrahim M. Mkheimer, Kareem M. Selem, Ali Elsayed Shehata, Kashif Hussain, Marta Perez Perez

This study investigates the relationship between leaders' ethical behaviors and internal whistleblowing among hotel employees through the mediation role of organizational…

Linking human resources practices to employee engagement in the hospitality industry: the mediating influences of psychological safety, availability and meaningfulness

Md Karim Rabiul, Ahmad Edwin Mohamed, Ataul Karim Patwary, Tan Fee Yean, Siti Zaitun Osman

Drawing on self-concept theory, this study evaluates the mediating effects of employees' psychological states on the relationship between human resources (HR) practices and…

On the role of innovation and market structure on trade performance: is Schumpeter right?

Kore Guei

The goal of the paper is to examine the dynamics between innovation, market structure and trade performance. Firstly, the author first investigates the effects of innovation on…