International Journal of Quality & Reliability Management
Issue(s) available: 326 – From Volume: 1 Issue: 1, to Volume: 41 Issue: 4
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Volume 31
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Volume 29
Volume 28
Volume 27
Volume 26
Volume 25
Volume 24
Volume 23
Volume 22
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Volume 20
Volume 19
Volume 18
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Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Assessing resilience in mechanical systems: an industrial perspective
Ali Rahimazar, Ali Nouri Qarahasanlou, Dina Khanzadeh, Milad TavaghiResilience as a novel concept has attracted the most attention in the management of engineering systems. The main goal of engineering systems is production assurance and…
Re-examining the quality management and firm performance relationships: meta-analytical investigation on moderating effects of national culture differences
Anupama PrasharIn the last 3 decades, organization-wide programs and practices based on the Total Quality Management (TQM) philosophy have become central to continuous improvement (CI) strategy…
Global perspectives on operational excellence: unveiling critical failure factors and sustainable pathways
Jiju Antony, Michael Sony, Raja Jayaraman, Vikas Swarnakar, Guilherme da Luz Tortorella, Jose Arturo Garza-Reyes, Rajeev Rathi, Leopoldo Gutierrez, Olivia McDermott, Bart Alex LameijerThe purpose of this global study is to investigate the critical failure factors (CFFs) in the deployment of operational excellence (OPEX) programs as well as the key performance…
Optimizing defect rework for a software start-up's schedule variation: a Six-Sigma-based approach
Satyajit Mahato, Supriyo RoyManaging project completion within the stipulated time is significant to all firms' sustainability. Especially for software start-up firms, it is of utmost importance. For any…
How to offer good service? A study on behavior of consumer expectations over time in educational service
Evadio Pereira Filho, Miguel Eduardo Moreno Añez, Kleber Cavalcanti Nobrega, Leandro Trigueiro FernandesThis article evaluates how consumer expectations evolve over time and if three antecedents (negative experiences, alternative attractiveness and level of visitation) explain…
Optimal estimation of reliability parameter for inverse Pareto distribution with application to insurance data
Neeraj Joshi, Sudeep R. Bapat, Raghu Nandan SenguptaThe purpose of this paper is to develop optimal estimation procedures for the stress-strength reliability (SSR) parameter R = P(X > Y) of an inverse Pareto distribution (IPD).
A comparative study on sustainability standards with specific reference to GRI standards and BRSR framework
Naresh Nial, Pranay ParasharThe main objective of the study was to compare Business Responsibility and Sustainability Report (BRSR) norms with Global Reporting Initiative (GRI) standards, so as to establish…
The lean link: exploring industry 4.0's influence on sustainable operational performance for services
Sharad Sharma, Narain Gupta, Pooja ThakurThis empirical study explores the intricate relationships between Industry 4.0 (I4), Lean practices and sustainable operational performance (SOP) within the dynamic context of the…
Mapping the research field on product quality: a bibliometric analysis
Mikul Mikul, Ishwar MittalThis research intends to undertake a rigorous bibliometric analysis of product quality research trends and patterns, map the intellectual and social structure of the field…
Determination of driving power and dependency of wastes in the healthcare sector: a lean and ISM-Based approach
Manjeet Kharub, Himanshu Gupta, Sudhir Rana, Olivia McDermottThe objective of this study is to systematically identify, categorize and assess the driving factors and interdependencies associated with various types of healthcare waste. The…
Mapping the landscape: a bibliometric analysis of ISO 31000
Tri Widianti, Himma Firdaus, Tri RakhmawatiThis study aims to evaluate performance and map the science of research on International Organization for Standardization (ISO) 31000 standard through published articles…
Supply chain risk prioritization: a multi-criteria based Intuitionistic Fuzzy TOPSIS approach
Swarup Mukherjee, Anupam De, Supriyo RoyIdentifying and prioritizing supply chain risk is significant from any product’s quality and reliability perspective. Under an input-process-output workflow, conventional risk…
Theory of constraints in healthcare: a systematic literature review
Mohit Datt, Ajay Gupta, Sushendra Kumar Misra, Mahesh GuptaTheory of Constraints (TOC), though a well-established process improvement methodology in manufacturing, is still a novel philosophy for healthcare and an exhaustive review of…
Barriers to Industry 4.0 technology adoption in agricultural supply chains: a Fuzzy Delphi-ISM approach
Janya Chanchaichujit, Sreejith Balasubramanian, Vinaya ShuklaThe purpose of this study is to identify and analyze the barriers associated with the adoption of Industry 4.0 technologies in agricultural supply chains.
Blockchain-based deep learning in IoT, healthcare and cryptocurrency price prediction: a comprehensive review
Shefali Arora, Ruchi Mittal, Avinash K. Shrivastava, Shivani BaliDeep learning (DL) is on the rise because it can make predictions and judgments based on data that is unseen. Blockchain technologies are being combined with DL frameworks in…
Prioritization of critical factors toward Industry 4.0 adoption in service industries: an emerging economy perspective
Poonam Sahoo, Pavan Kumar Saraf, Rashmi UchilSignificant developments in the service sector have been brought about by Industry 4.0. Automated digital technologies make it possible to upgrade existing services and develop…
Blockchain for data protection and cyber fraud reduction: systematic literature review and technology adoption dynamics among gen Y and Z
Ankit Suri, Yogesh Sharma, Lokesh Jindal, Rajeev SijariyaThe purpose of this study is to investigate the role of blockchain technology in reducing online fraud among Gen Y and Gen Z.
Towards environmental sustainability: the nexus between green supply chain management, total quality management, and environmental management practices
Luay Jum’a, Ziad Alkalha, Maher AlarajWith the increasing concern over environmental pollution and global warming, companies are required to act responsibly to mitigate these environmental issues. Their activities…
The effect of lean, agile, resilient and sustainable (LARS) HRM on the environmental performance: the mediating role of green innovation
Imen Ouragini, Imen Ben Achour, Lassaad LakhalThe current study’s goal is to investigate how lean, agile, resilient and sustainable human resource management (LARS HRM) affects green innovation and environmental performance…
Time truncated attribute control chart for the generalized Rayleigh distributed quality characteristics and beyond
Mahendra Saha, Pratibha Pareek, Harsh Tripathi, Anju DeviFirst is to develop the time truncated median control chart for the Rayleigh distribution (RD) and generalized RD (GRD), respectively. Second is to evaluate the performance of…
Visiting and revisiting destinations: impact of augmented reality, content quality, perceived ease of use, perceived value and usefulness on E-WOM
Jude Madi, Mohammad Al Khasawneh, Ala' Omar DandisThe primary aim of this study is to identify and analyze the key factors that impact the intentions of Jordanian tourists to visit and revisit destinations using the Jannah Jo…
Developing a competency model for maintenance 4.0 stakeholders
Fadoua Benhamza Hlihel, Youness Chater, Abderrazak BoumaneCompetencies are significant predictors of employee outcome. Nowadays, new technologies are changing maintenance processes and workflow. The role of employees and their…
Investigating the barriers to Quality 4.0 adoption in the Indian manufacturing sector: insights and implications for industry and policy-making
Ranjit Roy Ghatak, Jose Arturo Garza-ReyesThe research explores the shift to Quality 4.0, examining the move towards a data-focussed transformation within organizational frameworks. This transition is characterized by…
Integration of Industry 4.0 to the CBM practices of the O&G upstream sector in Nigeria
Chinedu Onyeme, Kapila LiyanageThis study investigates the integration of Industry 4.0 (I4.0) technologies with condition-based maintenance (CBM) in upstream oil and gas (O&G) operations, focussing on…
Optimizing quality enhancement cells in higher education institutions: analyzing management support, quality infrastructure and staff training
Shahzaf Iqbal, Kamran Moosa, Che Azlan Bin TaibThis study aims to investigate the relationship between management support, quality infrastructure, staff training and the effectiveness of quality enhancement cells (QECs…
The impact of TQM practices on organizational performance and on innovation: the mediating role of organizational learning
Oumayma Tajouri, Lassaad LakhalThis article examines the direct effect of total quality management (TQM) practices on organizational performance (OP) and innovation (INN), as well as their indirect effect…
Application of lean and quality improvement methods for improving operational performance in coal supply chains: a case study
Premaratne Samaranayake, Michael W. McLean, Samanthi Kumari WeerabahuThe application of lean and quality improvement methods is very common in process improvement projects at organisational levels. The purpose of this research is to assess the…
Behavioural intention of consumers to use app-based shopping on green tech products in an emerging economy
Selim Ahmed, Dewan Mehrab Ashrafi, Pradeep Paraman, Bablu Kumar Dhar, Sanmugam AnnamalahThe purpose of this research article is to explore the behavioural intention of consumers to use app-based shopping for green-tech products in the emerging economy of Bangladesh…
Construction of taxonomy of conceptualization of sustainability in improving the industrial production process
Fábio de Oliveira Neves, Eduardo Gomes Salgado, Henrique Ewbank, Paulo SampaioIndustrialization is a major contributor to pollution and the worsening of some social problems. A change in this context would help in a new industrial model aiming at a viable…
A solution approach proposal with a lean perspective for the poultry sector with WRM and BWM integration
Elif Kiran, Yesim Deniz Ozkan-Ozen, Yucel OzturkogluThis study aims to analyze lean wastes for the poultry sector in Turkey and link lean tools to this study, focusing on identifying each lean waste that affects poultry production…
Essential building blocks for future blended learning with the right amount of blend
Vandana Savara, Yousef Assaf, Mustafa Hariri, Haya Bassam Alastal, Rania AsadThis paper aims to shed light on how the composition of future blended learning (BL) courses can be changed to provide students with quality academic learning experiences. The…
A rule-based machine learning methodology for the proactive improvement of OEE: a real case study
Laura Lucantoni, Sara Antomarioni, Filippo Emanuele Ciarapica, Maurizio BevilacquaThe Overall Equipment Effectiveness (OEE) is considered a standard for measuring equipment productivity in terms of efficiency. Still, Artificial Intelligence solutions are rarely…
The role of quality management systems in fostering the international competitiveness of companies
Federica Murmura, Fabio Musso, Laura Bravi, Giada PierliThere is a strong consensus among scholars that the international competitiveness of companies strongly depends on the support of institutions, which reduces uncertainty in…
Optimal and economic design of modified double sampling plan under new Weibull–Pareto distribution
M. Sankara Narayanan, P. Jeyadurga, S. BalamuraliThe purpose of this paper is to design a modified version of the double sampling plan to handle the inspection processes requiring a minimum sample size to assure the median life…
Assessment of the factors for the adoption of Internet of things (IoT) in the logistics: a PLS-SEM (partial least squares structural equation modeling) approach
Ankur Kumar, Ambika Srivastava, Subhas C. MisraThe purpose of this study is to investigate the influence that technological, environmental and organizational factors have on the rate of Internet of Things (IoT) adoption within…
Competitive priorities and engagement: can they be a source of satisfaction? Customer-centered model
Abdulkareem Salameh Awwad, Abdel Latef Anouze, Elizabeth A. CudneyThis study aims to investigate and test the impact of competitive priorities, in terms of quality, speed, dependability, flexibility, cost and patient engagement, on patient…
Governance mechanism to improve sustainability report quality: the impact on information risk and stock market participation
Dormauli Justina, I Wayan Nuka LantaraThis study aims to examine the effect of sustainability report quality (SRQ) on information risk. This research also aims to examine the effect of SRQ on stock market…
Identification and prioritization of the factors influencing blockchain adoption in the banking sector: integrating fuzzy AHP with TOE framework
Tanveer Kajla, Kirti Sood, Sanjay Gupta, Sahil Raj, Harpreet SinghThe objective of this research is to identify and prioritize the critical factors that influence the adoption of blockchain technology within the banking sector.
Use and acceptance of crypto currencies in India: an evaluation of block chain application in financial sector using PLS SEM and ANN approach
Niraj Mishra, Praveen Srivastava, Satyajit Mahato, Shradha ShivaniThis paper aims to create and evaluate a model for cryptocurrency adoption by investigating how age, education, and gender impact Behavioural Intention. A hybrid approach that…
Modelling the barriers to blockchain implementation in human resource function
Alpana Agarwal, Komal Kapoor, Sandeep WaliaThe aim of this paper is to explore and analyse the challenges in effective implementation of blockchain by human resource management (HRM) functions. This paper also aims to…
A bibliometric and content analysis discourse on business application of blockchain technology
Ajay Chandel, Neeraj Bhanot, Rahul SharmaThe article aims to provide a bibliometric and content analysis of the business application of blockchain technology.
The factors obstructing the blockchain adoption in supply chain finance: a hybrid fuzzy DELPHI-AHP-DEMATEL approach
P.S. Biswa Bhusan Sahoo, Vikas ThakurSupply chain finance (SCF) is an advanced financing solution for medium and small organizations. However, due to its nascent stage, SCF is still struggling with its application in…
A convolutional neural network to identify the change point of a multistage process profile with cascade property
Karim Atashgar, Mahnaz BoushWhen a process experiences an out-of-control condition, identification of the change point is capable of leading practitioners to an effective root cause analysis. The change…
Generalized new exponentially weighted moving average control charts (NEWMA) for monitoring process dispersion
Ganiyu Ayodele Ajibade, Jimoh Olawale Ajadi, Olusola John Kuboye, Ekele AlihThis work aims to focuse on improving the performance of the new exponentially weighted moving average (NEWMA) scheme for monitoring process dispersion. The authors use the…
An optimal software enhancement and customer growth model: a control-theoretic approach
Sujit K. Pradhan, Anil Kumar, Vijay KumarRecently, the popularity of software has grown significantly in the market. Enhancement of software is needed to decrease the burden of getting high-quality and reliable software…
Impact of code smells on software development environments: a study based on ENTROPY-CODAS method
Adarsh Anand, Priyanka Gupta, Yoshinobu Tamura, Ljubisa PapicThe relationship between the various existing smell taxonomies and the smell impacting factors has been established. The ideology is to identify the most critical smell…
On the nature of supply chain reliability: models, solution approaches and agenda for future research
Devesh Kumar, Gunjan Soni, Yigit Kazancoglu, Ajay Pal Singh RathoreThis research aims to update the literature about the importance of reliability in supply chain (SC) and to find out the SC determinants.
Risk-based reliability assessment and testing stop time based software system modeling
Priyanka Gupta, Adarsh Anand, Yoshinobu Tamura, Mangey RamThe ideology of this article is to study the performance concerns of SDN Controllers, with the help of developed SRGM and thereby obtain its optimal testing duration. The effect…
Some inferences on a mixture of exponential and Rayleigh distributions based on fuzzy data
Ashlyn Maria Mathai, Mahesh KumarIn this paper, a mixture of exponential and Rayleigh distributions in the proportions α and 1 − α and all the parameters in the mixture distribution are estimated based on fuzzy…
Enhancing the website usage using process mining
Chetna Choudhary, Deepti Mehrotra, Avinash K. ShrivastavaAs the number of web applications is increasing day by day web mining acts as an important tool to extract useful information from weblogs and analyse them according to the…
A hybrid framework for fleet management with quality concerns: a case for the food industry
Naila Fares, Jaime Lloret, Vikas Kumar, Guilherme F. Frederico, Oulaid KamachThe purpose of the study is to propose a framework for fleet management and make suitable distribution solution choices in the food industry.
COVID-19: a Kano model and AHP-based classification of preventive activities under Fuzzy environment
Shwetank Avikal, Rohit Singh, Anurag Barthwal, Mangey RamThe aim of the present work is to develop a method to find the preventive measures for COVID-19 and their priorities. These preventive measures are prioritized according to the…
Supply chain quality management 4.0: conceptual and maturity frameworks
Loan Thi Cam Bui, Maria Carvalho, Hai Thanh Pham, Tram Thi Bich Nguyen, An Thi Binh Duong, Huy Truong QuangThe research objective is rooted in the principle of providing new insights and a collective perspective regarded as Supply Chain Quality Management 4.0 (SCQM4.0), an integration…
Smart technologies for collection and classification of electronic waste
Erhan Ada, Halil Kemal Ilter, Muhittin Sagnak, Yigit KazancogluThe main aim of this study is to understand the role of smart technologies and show the rankings of various smart technologies in collection and classification of electronic waste…
Maintenance policies considering degradation and cost processes for a multi-component system
Jiaqi Yin, Shaomin Wu, Virginia SpieglerThis paper models the deterioration process of a multi-component system. Each deterioration process is modelled by the Wiener process. The purposes of this paper are to address…
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0265-671XOnline date, start – end:
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Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony