What if Stories Don't Tally with the Culture?

doi:10.1108/EUM0000000001195

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Journal of Organizational Change Management

ISSN: 0953-4814

Online from: 1988

Subject Area: Organization Studies

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What if Stories Don't Tally with the Culture?

Document Information:
Title:	What if Stories Don't Tally with the Culture?
Author(s):	Michael Owen Jones, (University of California, Los Angeles, USA)
Citation:	Michael Owen Jones, (1991) "What if Stories Don't Tally with the Culture?", Journal of Organizational Change Management, Vol. 4 Iss: 3, pp.27 - 34
Keywords:	Corporate culture, Management, Organizational change, Psychology, Stories
DOI:	10.1108/EUM0000000001195 (Permanent URL)
Publisher:	MCB UP Ltd
Abstract:	Stories and customs at work may mirror the culture, be survivals from the past, or constitute a screen onto which fantasies are projected serving as safety valves, sanctioned expressions of “outlaw emotions”, or scapegoats. While some stories seem to challenge the culture they in fact preserve it; others that appear to support norms and values actually indict them. Organisational change managers must take a more sophisticated approach, recognising organisations as symbolic worlds and understanding the variety of expressive forms and processes. They need to be aware of inconsistencies and contradictions. They should leave some coping mechanisms in place while removing the cause of sore spots in other instances. Finally, those implementing change may be able to use some customs and stories themselves to aid the process.

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