Self-managed Work Teams: TQM Technology at the Employee Level

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Journal of Organizational Change Management

ISSN: 0953-4814

Online from: 1988

Subject Area: Organization Studies

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Document Information:
Title:	Self-managed Work Teams: TQM Technology at the Employee Level
Author(s):	Carol Sexton, (Graduate School of Management, University of California at Irvine, Irvine, USA)
Citation:	Carol Sexton, (1994) "Self-managed Work Teams: TQM Technology at the Employee Level", Journal of Organizational Change Management, Vol. 7 Iss: 2, pp.45 - 52
Keywords:	Employees, Management, Organizational change, Organizational development, Self-managing teams, Systems design, TQM, Work design
Article type:	Research paper
DOI:	10.1108/09534819410056122 (Permanent URL)
Publisher:	MCB UP Ltd
Abstract:	Provides theoretical background for examining the development of self-managed work teams as a total quality management (TQM) intervention at the employee level. Briefly summarizes the current knowledge regarding self-managed work teams within the context of sociotechnical system design. Discusses the origins of the self-managed work team, design features, conditions for successful implementation, and barriers to effectiveness. Presents one organization's experience with self-managed work teams to demonstrate the fundamental nature of the change required in implementing this TQM strategy.