Search
  Advanced Search
 
Journal search
Journal cover: Journal of Financial Regulation and Compliance

Journal of Financial Regulation and Compliance

ISSN: 1358-1988

Online from: 1992

Subject Area: Accounting and Finance

Content: Latest Issue | icon: RSS Latest Issue RSS | Previous Issues

Options: To add Favourites and Table of Contents Alerts please take a Emerald profile

Previous article.Icon: Print.Table of Contents.Next article.Icon: .

THE WORK OF THE OMBUDSMAN


Document Information:
Title:THE WORK OF THE OMBUDSMAN
Author(s):SIMON DENISON, (FREELANCE JOURNALIST, WRITING FOR THE INDEPENDENT AND DAILY TELEGRAPH NEWSPAPERS)
Citation:SIMON DENISON, (1992) "THE WORK OF THE OMBUDSMAN", Journal of Financial Regulation and Compliance, Vol. 1 Iss: 1, pp.18 - 28
Article type:General review
DOI:10.1108/eb024747 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Britain's nine ombudsmen provide an informal and inexpensive mechanism for resolving disputes and grievances that arise between individual members of the public and organisations participating in the ombudsmen's schemes. They have been criticised, however, for being at times slow, limited, and ineffective. An ombudsman is defined as an adjudicator who is independent of the organisations he supervises and who is entitled to award compensation to complainants. In this paper, the scope of each scheme, and its strengths and weaknesses, are individually surveyed. Awareness and use of the ombudsmen among members of the public is very low, but whether they would be able to cope with an increased demand for their services without structural change is doubted.


Backfiles Disclaimer

Articles that form part of the Emerald Backfiles have been created through digital scanning. Whilst all efforts have been made to ensure accuracy, Emerald will not be held responsible for any inaccuracies. If you require further clarification please contact backfiles@emeraldinsight.com.


Fulltext Options:

Login

Login

Existing customers: login
to access this document

Login


- Forgot password?
- Athens/Institutional login

Purchase

Purchase

Downloadable; Printable; Owned
HTML, PDF (675kb)Purchase

To purchase this item please login or register.

Login


- Forgot password?

Recommend to your librarian

Complete and print this form to request this document from your librarian


Marked list


Bookmark & share

Reprints & permissions