Online from: 1973
Subject Area: Library and Information Studies
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|Title:||Student preference for tutorial design: a usability study|
|Author(s):||Lori S. Mestre, (Undergraduate Library, University of Illinois at Urbana-Champaign, Urbana, Illinois, USA)|
|Citation:||Lori S. Mestre, (2012) "Student preference for tutorial design: a usability study", Reference Services Review, Vol. 40 Iss: 2, pp.258 - 276|
|Keywords:||Diversity, Learning styles, Library instruction, Online learning, Tutorials, User studies|
|Article type:||Research paper|
|DOI:||10.1108/00907321211228318 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
|Acknowledgements:||The author wishes to acknowledge the Research and Publication Committee of the University of Illinois at Urbana-Champaign Library, which provided support for the completion of this research.|
Purpose – This article aims to report on a usability study to assess whether students performed better after working through a screencast library tutorial or a web-based tutorial with screenshots.
Design/methodology/approach – This qualitative study asked 21 students from diverse backgrounds and learning styles to take two learning style inventories prior to a usability study. The students then went through two short tutorials (a static web page tutorial with screenshots and a Camtasia screencast (video) tutorial, as well as a pre- and post-test and debriefing for each. The “think aloud” protocol was used as their movements and voices were recorded using the Camtasia software.
Findings – The results of this study indicate that across all learning preferences students performed much better in recreating tasks when they used a static web page with screen shots than they did after viewing a screencasting tutorial.
Practical implications – Suggestions are offered for ways to create tutorials that are effective for multiple learning styles that will fit into a student's workflow.
Originality/value – Results of this study may help inform other librarians in ways to effectively design tutorials and learning objects to meet student needs.