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Journal cover: Property Management

Property Management

ISSN: 0263-7472

Online from: 1983

Subject Area: Built Environment

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Scenario-based approach to office occupancy analysis


Document Information:
Title:Scenario-based approach to office occupancy analysis
Author(s):Thadsin Khamkanya, (School of the Built Environment, University of Ulster, Newtownabbey, UK), George Heaney, (School of the Built Environment, University of Ulster, Newtownabbey, UK), Stanley McGreal, (School of the Built Environment, University of Ulster, Newtownabbey, UK)
Citation:Thadsin Khamkanya, George Heaney, Stanley McGreal, (2012) "Scenario-based approach to office occupancy analysis", Property Management, Vol. 30 Iss: 4, pp.333 - 350
Keywords:Occupancy cost, Office management, Office users, Property centric, Space utilization, User centric, Utilization practice
Article type:Research paper
DOI:10.1108/02637471211249489 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Abstract:

Purpose – The office is considered as a strategic resource that can support knowledge-based organisations to gain competitive advantage and operational efficiency. Although the modern scholar emphasises the role of user involvement in workplace design and management, there is little evidence showing how it can be linked to occupancy cost performance. The purpose of this paper is to investigate benefits of a user-centric workplace practice by focusing on working time and space utilisation practice of office users.

Design/methodology/approach – A scenario-based approach was designed to analyse office occupancy cost performance. A questionnaire survey was conducted from a number of UK-based offices to create three workspace utilisation scenarios, namely, existing, property-centric and user-centric. Key comparison criteria include potential areas of savings, potential total cost savings and cost saving per person.

Findings – It was found that a user-centric approach reflects an opportunity to save annual occupancy costs in terms of total costs and cost per person where users indicated how they utilised working time and space. In return, the organisations can gain more productivity from office users who are likely to perform better when they can work in the preferred workplace practice.

Practical implications – By adopting this approach, organisations can understand the occupancy characteristics of the offices from multi perspectives, leading to better management in office premises.

Originality/value – This paper is concerned with the analysis of how to achieve higher office efficiency by focusing on office user's working time and space utilisation practice.



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