Online from: 1980
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|Title:||The All-Time Requirement of Spare Parts for Service After Sales—Theoretical Analysis and Practical Results|
|Author(s):||Leonard Fortuin, (M.V. Philips' Gloeilampen-fabrikien, Centre for Quantitative Methods, Eindhoven, The Netherlands)|
|Citation:||Leonard Fortuin, (1980) "The All-Time Requirement of Spare Parts for Service After Sales—Theoretical Analysis and Practical Results", International Journal of Operations & Production Management, Vol. 1 Iss: 1, pp.59 - 70|
|Article type:||General review|
|DOI:||10.1108/eb054660 (Permanent URL)|
|Publisher:||MCB UP Ltd|
|Abstract:||An industry which manufactures and sells products that are liable to failure (e.g. TV sets, tape recorders, washing machines or refrigerators), usually has a department for “service after sales”. Such a department must distribute information on how to repair products, and has to supply spare parts to replace defective components during a given number of years. We call these parts |
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