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Journal cover: Journal of Managerial Psychology

Journal of Managerial Psychology

ISSN: 0268-3946

Online from: 1986

Subject Area: Human Resource Management

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Relative importance of managerial skills for predicting effectiveness

Document Information:
Title:Relative importance of managerial skills for predicting effectiveness
Author(s):Scott Tonidandel, (Department of Psychology, Davidson College, Davidson, North Carolina, USA), Phillip W. Braddy, (Center for Creative Leadership, One Leadership Place, Greensboro, North Carolina, USA), John W. Fleenor, (Center for Creative Leadership, One Leadership Place, Greensboro, North Carolina, USA)
Citation:Scott Tonidandel, Phillip W. Braddy, John W. Fleenor, (2012) "Relative importance of managerial skills for predicting effectiveness", Journal of Managerial Psychology, Vol. 27 Iss: 6, pp.636 - 655
Keywords:Management effectiveness, Management skills, Managerial effectiveness, Managerial skills, Relative importance
Article type:Research paper
DOI:10.1108/02683941211252464 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:Portions of this paper were presented at the 26th Annual Meeting of the Society for Industrial and Organizational Psychology, Chicago, Illinois.

Purpose – The purpose of this paper is to examine the relative importance of four managerial skill dimensions (technical skill, administrative skill, human skill, and citizenship behavior) for predicting managerial effectiveness. In addition, it aims to explore whether the relative importance of these skill dimensions varies as a function of gender or organizational level.

Design/methodology/approach – Participants were 733 managers enrolled in a nationally recognized leadership development program. Ratings of managerial skill were obtained from peers using a well-validated 360-degree assessment instrument, while manager effectiveness ratings were provided by supervisors. Moderated multiple regression and relative weight analysis were used to test the study's hypotheses.

Findings – Using ratings provided by multiple sources, these results show that all four of the managerial skill dimensions were significantly important predictors of manager effectiveness. Human skills were significantly more important than technical skill and citizenship behavior, while administrative skills were most important overall. Gender was not a significant moderator of the skill-effectiveness relationship, but organizational level was.

Practical implications – Individuals tasked with selecting, developing, or placing managers should take all four skill dimensions into account. Moreover, special consideration should be given to administrative skill, and this emphasis should increase for managers higher up in the organizational hierarchy.

Originality/value – Although prior research has speculated about the importance of different managerial skills, this study is the first to provide empirical support for this skill typology in predicting actual managerial effectiveness using appropriate statistical analyses for examining the relative importance of these skill dimensions.

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