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Journal cover: Management Decision

Management Decision

ISSN: 0025-1747
Incorporates: Journal of Management History (Archive)

Online from: 1967

Subject Area: Management Science/Management Studies

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A model for stakeholder classification and stakeholder relationships


Document Information:
Title:A model for stakeholder classification and stakeholder relationships
Author(s):Emerson Wagner Mainardes, (Management and Economics Department and NECE – Center for Studies in Management Science, University of Beira Interior (UBI), Covilhã, Portugal), Helena Alves, (Management and Economics Department and NECE – Center for Studies in Management Science, University of Beira Interior (UBI), Covilhã, Portugal), Mário Raposo, (Management and Economics Department and NECE – Center for Studies in Management Science, University of Beira Interior (UBI), Covilhã, Portugal)
Citation:Emerson Wagner Mainardes, Helena Alves, Mário Raposo, (2012) "A model for stakeholder classification and stakeholder relationships", Management Decision, Vol. 50 Iss: 10, pp.1861 - 1879
Keywords:Management theory, Stakeholder, Stakeholder analysis, Stakeholder importance, Stakeholder influence, Stakeholder management, Stakeholder relationships, Stakeholder theory, Universities' stakeholders
Article type:Research paper
DOI:10.1108/00251741211279648 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:This research was supported by the Portuguese Science Foundation through NECE – Núcleo de Investigação em Ciências Empresariais (Programa de Financiamento Plurianual das Unidades de I&D da FCT - Fundação para a Ciência e Tecnologia, Ministério da Ciência, Tecnologia e Ensino Superior/Portugal).
Abstract:

Purpose – This paper aims to develop a new model of stakeholder classification and a model for explaining the relationship between the organization and its respective stakeholders.

Design/methodology/approach – The new proposed model is based on an empirical study that comprises an exploratory study based on 15 interviews and a confirmatory study based on 684 questionnaires answered by staff of 11 public universities. The main variable deployed is the stakeholder's respective level of influence from the organization's management perspective, that is, their level of legitimacy, power and urgency.

Findings – The new model proposes six stakeholder types (regulator, controller, partner, passive, dependent and non-stakeholder). To explain the relationship between the stakeholder and the organization, the traditional needs-satisfaction vision was expanded. The variables of relevance, mutual influence and participation were found to be important in explaining the organization and stakeholder relationship. This study contributes both in simplifying stakeholder classification and in explaining the relationships between parties.

Research limitations/implications – The study proposes a new model for stakeholder classification based on empirical research carried out with public organizations, therefore it is advisable to test this new classification scheme with other types of organizations.

Originality/value – This research proposes a stakeholder classification scheme previously unpublished in the literature, which helps organizations managing the relationships with their stakeholders.



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