Previously published as: Work Study
Online from: 2004
Subject Area: Performance Management and Measurement
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|Title:||Applying a lean approach to identify waste in motor carrier operations|
|Author(s):||Henrik Sternberg, (Department of Industrial Management and Logistics, Lund University, Lund, Sweden and Department of Technology Management and Economics, Chalmers University of Technology, Gothenburg, Sweden), Gunnar Stefansson, (Department of Technology Management and Economics, Chalmers University of Technology, Gothenburg, Sweden and Faculty of Industrial Engineering, Mechanical Engineering and Computer Science, University of Iceland, Reykjavik, Iceland), Emma Westernberg, (Business Analysis, Sigma IT & Management, Gothenburg, Sweden), Rikard Boije af Gennäs, (Business Transformation Services, Volvo Group, Gothenburg, Sweden), Erik Allenström, (Advanced Technology and Research, Volvo Group, Gothenburg, Sweden), Malin Linger Nauska, (Aftermarket and Soft Products, Volvo Group, Gothenburg, Sweden)|
|Citation:||Henrik Sternberg, Gunnar Stefansson, Emma Westernberg, Rikard Boije af Gennäs, Erik Allenström, Malin Linger Nauska, (2013) "Applying a lean approach to identify waste in motor carrier operations", International Journal of Productivity and Performance Management, Vol. 62 Iss: 1, pp.47 - 65|
|Keywords:||7 wastes, Lean, Lean production, Motor carrier, Transport efficiency, Transport management, Transport operations|
|Article type:||Research paper|
|DOI:||10.1108/17410401311285291 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
|Acknowledgements:||The authors would like to thank the Swedish Traffic Administration for financing the initial parts of this study. The authors would also like to thank Daniel Zackrisson, Volvo Technology Group, and Mikael Lidhage, Volvo Trucks, for their wholehearted support of this research.|
Purpose – The purpose of this paper is to develop a waste framework for motor carrier operations by adapting the classical 7 waste framework, and furthermore, to validate it by collecting empirical data from several motor carrier operators.
Design/methodology/approach – The chosen approach includes three steps, starting with analyzing qualitative data from a literature review and an interview study. The interviewees were experts from carrier operations, the lean field, carrier technology providers and carrier service buyers. The findings were validated with qualitative and quantitative studies at five motor carrier operators.
Findings – The finding of this paper is a waste framework adapted to motor carrier operations that has been based on the classical 7 waste framework. This provides a structured framework of inefficiencies found in motor carrier operations.
Originality/value – Previous literature is scarce on both holistic approaches to describing waste in carrier operations and in-depth studies of day-to-day transport operations. It is also a novel approach to use a waste framework for transport operations.
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