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ISSN: 0263-2772
Online from: 1983
Subject Area: Built Environment
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Designing facilities management needs into warehouse projects
| Title: | Designing facilities management needs into warehouse projects |
|---|---|
| Author(s): | Florence Yean Yng Ling, (Department of Building, National University of Singapore, Singapore), Francis Tekyi Edum-Fotwe, (Department of Civil and Building Engineering, Loughborough University, Loughborough, UK), Moxham Thor Huat Ng, (C & P Warehousing Pte Ltd, Singapore) |
| Citation: | Florence Yean Yng Ling, Francis Tekyi Edum-Fotwe, Moxham Thor Huat Ng, (2008) "Designing facilities management needs into warehouse projects", Facilities, Vol. 26 Iss: 11/12, pp.470 - 483 |
| Keywords: | Design and development, Facilities, Property management, Singapore, Warehousing |
| Article type: | Research paper |
| DOI: | 10.1108/02632770810895732 (Permanent URL) |
| Publisher: | Emerald Group Publishing Limited |
| Abstract: | Purpose – The purpose of this paper is to present an investigation of facilities management (FM) needs of warehouse tenants to inform future warehouse design. Design/methodology/approach – This study examines FM needs that must be designed into warehouse projects. It identifies tenants' FM requirements in warehouses; investigates the relationship between tenant satisfaction and performance of different facilities in warehouses; and recommends design and FM practices that warehouse owners should adopt to give tenants value for money. The research involves a quantitative study of tenant requirements for using warehouses. A questionnaire survey was conducted on tenants to find out their important requirements with a structured instrument. The sample was tenants of warehouses in Singapore. Findings – The results reveal that users' main needs and priority in warehouse operation comprise: incorporating an operations office within warehouses; providing an air well along the loading/unloading bays; ensuring no interruption of electricity supply; providing air-conditioning to the office; and providing good housekeeping. Originality/value – The paper provides information that can be the foundation for developing a set of generic tenant FM requirements that could accelerate the design development of warehouses. |
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