The paradox of change: how to coach while dealing with fear and uncertainty

Document Information:
Title:	The paradox of change: how to coach while dealing with fear and uncertainty
Author(s):	Bob Griffiths, (Bob Griffiths is based at RGA Services, London, United Kingdom.)
Citation:	Bob Griffiths, (2009) "The paradox of change: how to coach while dealing with fear and uncertainty", Industrial and Commercial Training, Vol. 41 Iss: 2, pp.97 - 101
Keywords:	Change management, Coaching, Problem solving
Article type:	Viewpoint
DOI:	10.1108/00197850910939144 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Abstract:	Purpose – The purpose of this paper is to provide guidance for individuals who are learning to help others make significant changes in their lives. Design/methodology/approach – The paper is based on the author's own work and observations of how people change. Findings – It was found that in order to create significant change it is necessary to build an effective relationship with the client, understand the restraining forces that hold the status quo in place and have an effective problem-solving methodology. Research limitations/implications – The paper is not based on formal research. More research on the fastest way to build change skills is needed. Practical implications – By following the methodology here a coach can significantly improve the chances of a successful outcome when working with the client on a problem. Originality/value – The paper will be of use to anyone who works with others to solve problems.