Discrete emotional crossover in the workplace: the role of affect intensity

Charmine E.J. Härtel; Kathryn M. Page

doi:10.1108/02683940910939322

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Journal of Managerial Psychology

ISSN: 0268-3946

Online from: 1986

Subject Area: Human Resource Management

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Discrete emotional crossover in the workplace: the role of affect intensity

Document Information:
Title:	Discrete emotional crossover in the workplace: the role of affect intensity
Author(s):	Charmine E.J. Härtel, (Department of Management, Monash University, Clayton, Australia), Kathryn M. Page, (Department of Management, Monash University, Clayton, Australia)
Citation:	Charmine E.J. Härtel, Kathryn M. Page, (2009) "Discrete emotional crossover in the workplace: the role of affect intensity", Journal of Managerial Psychology, Vol. 24 Iss: 3, pp.237 - 253
Keywords:	Affective psychology, Emotional intelligence, Employee behaviour
Article type:	Conceptual paper
DOI:	10.1108/02683940910939322 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Acknowledgements:	The authors would like to acknowledge the helpful feedback provided by Professor Arnold Bakker, and two anonymous reviewers on earlier versions of this paper. They would also like to thank Professor Randy J. Larsen who provided them with important conceptual advice around the notion of affective intensity.
Abstract:	Purpose – The purpose of this paper is to provide theoretical and practical insight into the process of crossover with the proposition that affect intensity is an important explanatory mechanism of crossover. Design/methodology/approach – This paper provides an empirical and conceptual overview of the construct of crossover, and addresses key gaps in the literature by proposing a process of discrete emotional crossover. It is proposed that individual differences in affect intensity may moderate and/or explain the crossover of discrete emotions in the workplace. Findings – This paper responds to the call of various researchers within the crossover field by putting forth a unique explanation for the occurrence of crossover. This explanation draws significantly on emotions theory and research. Originality/value – This paper is unique in its presentation of affect intensity as a moderator of the crossover process and in its discussion of the crossover of discrete emotions such as joy and fear rather than the crossover of emotional or psychological states.