Online from: 2008
Subject Area: Operations and Logistics Management
|Title:||Outsourcing in China: opportunities, challenges and lessons learned: INDUSTRY INSIGHT|
|Author(s):||Wendell O. Jones, (University of Southern Nevada, Henderson, Nevada, USA)|
|Citation:||Wendell O. Jones, (2009) "Outsourcing in China: opportunities, challenges and lessons learned: INDUSTRY INSIGHT", Strategic Outsourcing: An International Journal, Vol. 2 Iss: 2, pp.187 - 203|
|Keywords:||China, Communication technologies, Off shore investments, Outsourcing|
|Article type:||General review|
|DOI:||10.1108/17538290910973385 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
Purpose – The purpose of this paper is to identify the opportunities, challenges and lessons of information technology outsourcing (ITO) in China.
Design/methodology/approach – The challenges, opportunities and trends in offshore ITO in China are examined based on two trips to software centers in China, interviews and conversations with Chinese executives and government officials, research programs of outsourcing researchers and information from advisors and practitioners.
Findings – The paper extracts lessons learned about practices, processes and cultural factors that contribute to outsourcing success in China; why China attract ITO customers; how cultural dimensions and differences in accepted business practices complicate outsourcing in China; what strengths and weaknesses to expect from Chinese IT workers and outsourcing companies; and how to evaluate, select and manage Chinese suppliers.
Originality/value – The paper presents principles and extracts lesson learned to address the issues and opportunities for outsourcing in China.
Existing customers: login
to access this document
Downloadable; Printable; Owned
HTML, PDF (125kb)
Due to our platform migration, pay-per-view is temporarily unavailable.
To purchase this item please login or register.
Complete and print this form to request this document from your librarian