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Journal cover: Journal of Enterprise Information Management

Journal of Enterprise Information Management

ISSN: 1741-0398
Previously published as: Logistics Information Management

Online from: 2004

Subject Area: Information and Knowledge Management

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An analysis of the major issues for successful information technology transfer in Arab countries


Document Information:
Title:An analysis of the major issues for successful information technology transfer in Arab countries
Author(s):Khalid Al-Mabrouk, (School of Information Systems, University of Southern Queensland, Toowoomba, Australia), Jeffrey Soar, (School of Information Systems, University of Southern Queensland, Toowoomba, Australia)
Citation:Khalid Al-Mabrouk, Jeffrey Soar, (2009) "An analysis of the major issues for successful information technology transfer in Arab countries", Journal of Enterprise Information Management, Vol. 22 Iss: 5, pp.504 - 522
Keywords:Arabian Peninsula, Communication technologies, Delphi method, Knowledge transfer
Article type:Research paper
DOI:10.1108/17410390910993518 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:The authors would like to thank Professor Abdullah Abonamah, Director of the Institute for Technological Innovation (ITI), Zayed University in United Arab Emirates for providing full support to this research project. Thanks are given to all the experts who participated in this study for being so cooperative. Thanks are also extended to Mrs May AlTaei and Mrs Chris O'Reilly for their valuable support and comments. This paper is based on the paper submitted by the authors for the European and Mediterranean Conference on Information Systems EMCIS 2008, 25-26 May, Al Bostan Rotana, Dubai (ISVN 978-1-902316-58-1). For more details about EMCIS, please visit www.emcis.org
Abstract:

Purpose – In the history of technology transfer in Arab countries, it is probably true that there has been more failure and disappointment than satisfaction and success in achieving the expected results from the technology transfer agreements. Many complex issues are involved in the consideration of technology transfer in Arab countries. The purpose of this study is to identify, analyse and discuss the major issues for successful information technology (IT) transfer in Arab countries.

Design/methodology/approach – A three-round, non-anonymous, Delphi-type survey is designed and connected to understand and explicate major issues from the perceptions of stakeholder groups in Arab countries.

Findings – The coding approach and synthesis procedures result in a master set of ten major issues categories for successful IT transfer in Arab countries.

Originality/value – This paper serves to focus discussion and promote constructive interaction for the purpose of developing an increasingly sophisticated understanding of the nuances of IT transfer process in Arab countries.



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