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Journal cover: Education, Business and Society: Contemporary Middle Eastern Issues

Education, Business and Society: Contemporary Middle Eastern Issues

ISSN: 1753-7983

Online from: 2008

Subject Area: Education

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Measuring the effectiveness of a human resource information system in National Iranian Oil Company: An empirical assessment


Document Information:
Title:Measuring the effectiveness of a human resource information system in National Iranian Oil Company: An empirical assessment
Author(s):Reza Hosnavi, (Iran University of Science and Technology, Tehran, Iran), Majid Ramezan, (Iran University of Science and Technology, Tehran, Iran)
Citation:Reza Hosnavi, Majid Ramezan, (2010) "Measuring the effectiveness of a human resource information system in National Iranian Oil Company: An empirical assessment", Education, Business and Society: Contemporary Middle Eastern Issues, Vol. 3 Iss: 1, pp.28 - 39
Keywords:Human resource management, Information systems, Iran, Oil industry, User studies
Article type:Research paper
DOI:10.1108/17537981011022797 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:Retraction notice: The Editors and Publisher of Education, Business and Society: Contemporary Middle Eastern Issues wish to retract the article: “Measuring the effectiveness of a human resource information system in National Iranian Oil Company: an empirical assessment” by Reza Hosnavi and Majid Ramezan which appeared in Vol. 3, No. 1, 2010 of Education, Business and Society: Contemporary Middle Eastern Issues. It has come to our attention that the article has previously been published in the Iranian Journal of Management, Vol. 2, No. 2, 2009. The journal submission guidelines make it clear that articles must be original. The Editors and Publisher sincerely apologize to the readers.
Abstract:

Purpose – The purpose of this paper is to examine the impact of three specific variables, namely: system quality, information quality, and finally information use, on the effectiveness of a human resource information system (IS) in an Iranian oil company.

Design/methodology/approach – To investigate the effectiveness of a human resource IS, the paper analyzes the end-user satisfaction based on the DeLone and McLean IS effectiveness model. A methodology is developed that follows a series of steps to calculate the effectiveness of an IS. The questionnaire is designed and refined by expert review. Data from four surveys in four different organizations in the Iranian oil industry are pooled.

Findings – Results show that user satisfaction from information quality, system quality, and system use is, respectively, 0.92, 0.82, and 0.91.Therefore, the integrated human resource system in the Iranian oil company has a high degree of effectiveness. Implications of these findings are discussed along with some directions for future research.

Research limitations/implications – The model proposed in this study is applicable to a human resource environment. Modification of the proposed model may be needed in applying this model to other environments.

Practical implications – This study helps information technology managers identify the elements which impact on end-user satisfaction and assists them in planning to enhance the effectiveness of ISs by improving end-user satisfaction.

Originality/value – The results extend the understanding of the role of end-user satisfaction in IS effectiveness. The research findings have implications for the development and deployment of IS.



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