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Journal cover: Library Hi Tech

Library Hi Tech

ISSN: 0737-8831

Online from: 1983

Subject Area: Library and Information Studies

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The use of handheld mobile devices: their impact and implications for library services


Document Information:
Title:The use of handheld mobile devices: their impact and implications for library services
Author(s):Joel Cummings, (Owen Science and Engineering Library, Washington State University, Pullman, Washington, USA), Alex Merrill, (Terrell Library, Washington State University, Pullman, Washington, USA), Steve Borrelli, (Holland Library, Washington State University, Pullman, Washington, USA)
Citation:Joel Cummings, Alex Merrill, Steve Borrelli, (2010) "The use of handheld mobile devices: their impact and implications for library services", Library Hi Tech, Vol. 28 Iss: 1, pp.22 - 40
Keywords:Academic libraries, Communication technologies, Information services, Mobile communication systems, User studies
Article type:Research paper
DOI:10.1108/07378831011026670 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Abstract:

Purpose – The purpose of this paper is to carry out a survey in order to better understand the nature of handheld mobile computing use by academic library users and to determine whether there is a significant demand for using the library services with these small screen devices.

Design/methodology/approach – A survey is created to measure whether people want to access an OPAC with a small screen. Additionally, through open-ended questions, the survey attempts to gain a broader understanding of handheld mobile computing's impact on, and implications for, the services provided by academic libraries.

Findings – A total of 58.4 percent of respondents who own a web-enabled handheld device indicate that they would use small screen devices, such as PDAs or web-enabled cell phones to search a library OPAC.

Originality/value – The increasing prevalence of handheld mobile computing devices such as PDAs and web-enabled cell phones warrants investigation as to its impact on libraries. This study examines an academic library user population and the potential demand for using the library's catalog with handheld mobile computing devices



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